Knowledge Management Interactions For A Customer Centric Strategy
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Knowledge Management Interactions For A Customer Centric Strategy
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Author : Colin J. Hazley
language : en
Publisher:
Release Date : 2006
Knowledge Management Interactions For A Customer Centric Strategy written by Colin J. Hazley and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with categories.
Customer Centric Marketing Strategies Tools For Building Organizational Performance
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Author : Kaufmann, Hans-Ruediger
language : en
Publisher: IGI Global
Release Date : 2012-11-30
Customer Centric Marketing Strategies Tools For Building Organizational Performance written by Kaufmann, Hans-Ruediger and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-30 with Business & Economics categories.
As customer orientation continues to gain importance in the marketing field, there has been a growing concern for organizations to implement effective customer centric policies. Customer-Centric Marketing Strategies: Tools for Building Organizational Performance provides a more conceptual understanding on customer-centric marketing strategies as well as revealing the success factors of these concepts. This book will discuss how to improve the organizations financial and marketing performance.
The Complete Guide To Knowledge Management
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Author : Edna Pasher
language : en
Publisher: John Wiley & Sons
Release Date : 2011-01-13
The Complete Guide To Knowledge Management written by Edna Pasher and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-13 with Business & Economics categories.
A straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture The Complete Guide to Knowledge Management offers managers the tools they need to create an organizational culture that improves knowledge sharing, reuse, learning, collaboration, and innovation to ensure mesurable growth. Written by internationally recognized knowledge management pioneers, it addresses all those topics in knowledge management that a manager needs to ensure organizational success. Provides plenty of real-life examples and case studies Includes interviews with prominent managers who have successfully implemented knowledge management structures within their organizations Offers chapters composed of short theoretical explanations and practical methods that you can utilize, based primarily on hands-on author experience Taking an intellectual journey into knowledge management, beginning with an understanding of the concept of intellectual capital and how to establish an appropriate culture, this book looks at the human aspects of managing knowledge workers, promoting interactions for knowledge creation and sharing.
Strategic Knowledge Management In Multinational Organizations
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Author : O'Sullivan, Kevin
language : en
Publisher: IGI Global
Release Date : 2007-08-31
Strategic Knowledge Management In Multinational Organizations written by O'Sullivan, Kevin and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-08-31 with Computers categories.
"This book presents a comprehensive set of investigations of a wide range of environmental factors, both internal and external, that contribute to the key challenge of complexity in KM. These factors include culture, technology, communications, infrastructure, and learning and leadership structures"--Provided by publisher.
Using Information To Develop A Culture Of Customer Centricity
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Author : David Loshin
language : en
Publisher: Elsevier
Release Date : 2013-11-22
Using Information To Develop A Culture Of Customer Centricity written by David Loshin and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-11-22 with Computers categories.
Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes that lead to excellent customer experiences resulting in increased revenues. Each chapter delves into each precept in more detail.
Managing Customer Centric Strategies In The Digital Landscape
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Author : Ho, Ree Chan
language : en
Publisher: IGI Global
Release Date : 2024-10-25
Managing Customer Centric Strategies In The Digital Landscape written by Ho, Ree Chan and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-10-25 with Business & Economics categories.
In today’s rapidly evolving digital landscape, the integration of emerging technologies has reshaped the business world and propelled companies to keep pace with advancements like artificial intelligence, data science, blockchain, and reality virtualization. These technologies are no longer just tools for efficiency but are crucial drivers of customer-centric strategies that enhance productivity and service. As businesses strive to maximize the value of their technology investments, they must integrate these innovations into their entire business ecosystem to meet the needs of socially connected, tech-savvy customers. Leveraging Emerging Technologies for Customer-Centric Business Strategies explores the crucial intersection of technological innovation and customer-centricity in the digital age. These chapters delve into how companies can effectively implement new technologies such as AI, machine learning, and big data analytics, to better serve customer demands and foster stronger engagement. By examining current business models, predicting future trends, and analyzing the role of customer involvement in co-creation, this comprehensive resource provides researchers, business practitioners, and academics with the strategies needed to navigate the fast-paced, technology-driven marketplace.
Knowledge Management Strategies For Business Development
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Author : Russ, Meir
language : en
Publisher: IGI Global
Release Date : 2009-09-30
Knowledge Management Strategies For Business Development written by Russ, Meir and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-09-30 with Computers categories.
"This book addresses the relevance of knowledge management strategies for the advancement of organizations worldwide"--Provided by publisher.
Innovation Policy Challenges For The 21st Century
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Author : Deborah Cox
language : en
Publisher: Routledge
Release Date : 2013
Innovation Policy Challenges For The 21st Century written by Deborah Cox and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Business & Economics categories.
This exciting new book addresses how governments are now seeking to drive innovation through new forms of R&D policies, through public procurement, skills development, entrepreneurship and innovation culture to name but a few of the approaches. The volume debates and presents scattered and anonymous material in a coherent way, with a particular focus is on 'hot topics' in the field of innovation studies that have been previously under-researched. The book is divided into four key themes: government as a key actor in the innovation process, entrepreneurs as innovators, skills and competences required to maintain and improve innovation performance in Europe and finally, the wider context in which innovation policy develops.
Successful Customer Relationship Management Programs And Technologies Issues And Trends
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Author : Eid, Riyad
language : en
Publisher: IGI Global
Release Date : 2012-03-31
Successful Customer Relationship Management Programs And Technologies Issues And Trends written by Eid, Riyad and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03-31 with Business & Economics categories.
"This book offers case studies, methodologies, frameworks and architectures, and generally the cutting edge in research within the field of customer relationship management"--Provided by publisher.
Supply Chain Management Concepts Methodologies Tools And Applications
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Author : Management Association, Information Resources
language : en
Publisher: IGI Global
Release Date : 2012-12-31
Supply Chain Management Concepts Methodologies Tools And Applications written by Management Association, Information Resources and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-31 with Business & Economics categories.
In order to keep up with the constant changes in technology, business have adopted supply chain management to improve competitive strategies on a strategic and operational level. Supply Chain Management: Concepts, Methodologies, Tools, and Applications is a reference collection which highlights the major concepts and issues in the application and advancement of supply chain management. Including research from leading scholars, this resource will be useful for academics, students, and practitioners interested in the continuous study of supply chain management and its influences.