Outsourcing Maintenance
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Outsourcing Maintenance
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Author : Ajay Srivastava
language : en
Publisher: Notion Press
Release Date : 2020-08-07
Outsourcing Maintenance written by Ajay Srivastava and has been published by Notion Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-07 with Business & Economics categories.
Scaling between top line & Bottom line. Here top line for service provider is about adding on sales and revenues by adding customers and work scope, whereas bottom line remains to be customer prerogative with focus on improving income with enhanced profitability. In simple words maintenance is profit centre for service provider, whereas cost center for any Industry. As Client and service provider both being on contrarian side, differences are obvious. Successful partnership is all about collaboration way beyond obvious. Elaborating the concise business model of outsourcing, precisely relevant to maintenance and touching all its components as evident in the current industrial scenario. There is a lot of books available for technology/ process parts and also covering other areas in isolation, but need of single book integrating all aspects of maintenance outsourcing was long felt. The objective here is to provide a holistic view of maintenance outsourcing in all dimensions from both customer and service provider perspective explaining different aspects of business in a nutshell. Outsourcing Maintenance is for: • Management of any Industry looking for outsourcing maintenance or review the existing contract. • Anyone, i.e., people in the maintenance team including shop floor personnel, contract cell, SCM, HR, safety, etc. • All people in the maintenance business, i.e., facility management, asset management, service/maintenance contract, AMC, etc.
Outsourcing Maintenance In Complex Process Industries
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Author : Jane Maley
language : en
Publisher:
Release Date : 2015
Outsourcing Maintenance In Complex Process Industries written by Jane Maley and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with categories.
Purpose- The purpose of this paper is to analyze the rationale for choice of suppliers and the influence these decisions have on the firm's capabilities.Design/methodology/approach- The authors examine the choice of in-house operations vs buying maintenance in the Swedish mining industry through a qualitative case study approach.Findings- The findings reveal a strong tendency to outsource maintenance.Research limitations/implications- This in turn has a strong influence on the firm's capabilities and long-term competitive advantage and sustainability.Practical implications- Based on the empirical findings, the authors comment on the strength and weaknesses of the different outsourcing and attempt to find practical solutions that assist the firm in creating competitive advantage.Originality/value- The unique contribution of this study is that it extends prior firm capabilities studies by investigating the impact of capability loss specifically in complex, intricate maintenance processes in a dynamic industry.
Building Maintenance Management
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Author : Barrie Chanter
language : en
Publisher: John Wiley & Sons
Release Date : 2008-04-15
Building Maintenance Management written by Barrie Chanter and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-15 with Technology & Engineering categories.
This new edition of an informative and accessible book guides building surveyors and facilities managers through the key aspects of property maintenance and continues to be of value to both students and practitioners. With the increasing cost of new-build, effective maintenance of existing building stock is becoming ever more important and building maintenance work now represents nearly half of total construction output in the UK. Building Maintenance Management provides a comprehensive profile of the many aspects of property maintenance. This second edition has been updated throughout, with sections on outsourcing; maintenance planning; benchmarking and KPIs; and current trends in procurement routes (including partnering and the growth of PFI) integrated into the text. There is also a new chapter on the changing context within which maintenance is carried out, largely concerned with its relationship to facilities management. More coverage is given of maintenance organisations and there are major updates to relevant aspects of health and safety and to contract forms.
Improving Maintenance Operation Through Transformational Outsourcing
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Author : Jacqueline Ming-Shih Ye
language : en
Publisher:
Release Date : 2007
Improving Maintenance Operation Through Transformational Outsourcing written by Jacqueline Ming-Shih Ye and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with categories.
Outsourcing maintenance to third-party contractors has become an increasingly popular option for manufacturers to achieve tactical and/or strategic objectives. Though simple in concept, maintenance outsourcing is difficult in execution, especially in a cost-sensitive environment. This project examines the Full Service business under ABB Ltd to understand the key factors that drive the success of an outsourced maintenance operation. We present a qualitative causal loop diagram developed based on the case study of Kinleith Pulp and Paper Mill in New Zealand. The diagram describes the interconnections among various technical, economic, relationship, and humanistic factors and shows how cost-cutting initiatives can frequently undermine labor relationship and tip the plant into the vicious cycle of reactive, expensive work practices. The model also explains how Kinleith achieved a remarkable turnaround under ABB, yielding high performance and significant improvements in labor relations. A case study of Tasman Pulp and Paper Mill provides a contrasting case where success has been more difficult. Results point to the importance of creating sufficient resources ("slack") to implement improvement activities and pace implementation based on pre-existing dynamics on site.
Maintenance Outsourcing
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Author : James Hughes
language : en
Publisher:
Release Date : 2010
Maintenance Outsourcing written by James Hughes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with categories.
Decision Making For Outsourcing And Privatization Of Vehicle And Equipment Fleet Maintenance
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Author : John Wiegmann
language : en
Publisher: Transportation Research Board
Release Date : 2011
Decision Making For Outsourcing And Privatization Of Vehicle And Equipment Fleet Maintenance written by John Wiegmann and has been published by Transportation Research Board this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Business & Economics categories.
TRB’s National Cooperative Highway Research Program (NCHRP) Report 692: Decision Making for Outsourcing and Privatization of Vehicle and Equipment Fleet Maintenance presents a framework for conducting systematic analysis and making decisions on outsourcing and privatization of vehicle and equipment fleet maintenance.
Air Carriers Outsourcing Of Aircraft Maintenance
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Author : David A. Dobbs
language : en
Publisher: DIANE Publishing
Release Date : 2009-03
Air Carriers Outsourcing Of Aircraft Maintenance written by David A. Dobbs and has been published by DIANE Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-03 with Transportation categories.
This is a review of the FAA¿s oversight of air carriers¿ outsourced aircraft maintenance. As of July 14, 2008, there were 4,159 domestic and 709 foreign repair stations certificated by FAA to perform maintenance on U.S. aircraft. When an air carrier uses an FAA-certificated repair station to repair its aircraft or parts, the repair station¿s organization becomes an extension of the air carrier¿s maintenance organization. This report: (1) identifies the type and quantity of maintenance performed by external repair stations; and (2) determines whether FAA is effectively monitoring air carriers¿ oversight of external repair stations¿ work and verifying that safety requirements are met. Illustrations.
Planning And Controlling The Outsourcing Of Maintenance And Technical Services
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Author : Dietrich F. O. Roeben
language : en
Publisher:
Release Date : 2004
Planning And Controlling The Outsourcing Of Maintenance And Technical Services written by Dietrich F. O. Roeben and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with categories.
A Value Centric Decision Making Framework For Maintenance Services Outsourcing
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Author : Amir Toossi
language : en
Publisher:
Release Date : 2011
A Value Centric Decision Making Framework For Maintenance Services Outsourcing written by Amir Toossi and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with categories.
The shift in mindset of decision makers, from maintenance being a "necessary evil" and "cost centre" to a "profit contributor" in manufacturing companies has driven outsourced maintenance suppliers to employ value-centric approaches in order to design more effective maintenance programs. A value assessment for maintenance outsourcing must facilitate the trade-off between cost-centric and value-centric approaches to enable the maintenance service providers to design more effective maintenance organizations. This assessment should also help the customers in a well informed decision making in outsourcing their maintenance function in order to add value to their businesses. Therefore the aim of this research is to develop a decision making framework for maintenance outsourcing based on the assessed customer-value of outsourced maintenance services. In order to develop this decision making framework, the research has been performed in four phases: for the first phase of the study, repertory grid interviewing technique was applied which is an in-depth qualitative study with 33 respondents in four companies which are the customers of outsourced maintenance services. This phase resulted in 29 value dimensions of outsourced maintenance services which contributed to understanding how customers perceive value in a maintenance services context. At the second phase of the research, in order to add rigour to the methodology, based on the attributed value dimensions from Phase1, a novel multi-criteria decision making hierarchy has been developed to enhance a value-centric decision making for maintenance outsourcing. At the third phase, in a novel approach, the quantitative results from the first phase of the study have been input to the hierarchy in order to gain the respondents priorities of outsourcing their maintenance function. This approach has been further validated through its application in industry at the last stage of the research. The results from the first phase of the study identified the dynamic nature of customer-value which changes through customer-supplier phases of relationship which pattern is also evident in respondents from different organisational positions, namely decision makers and end-users. Also companies in different industrial sectors, have different emerging value patterns which need to be considered for designing maintenance service offerings. Also the developed novel decision making hierarchy, helped structuring the decision process for customers of outsourced maintenance services. This framework has been also helpful for suppliers of outsourced maintenance services to continuously improve their service offerings to add value to their customers. Finally combining two techniques from phase 2 and 3 created some opportunities for unbiased group decision making but had shortcomings comparing to the original method which has been identified and discussed. In general, this research contributed to knowledge with: Providing a comprehensive understanding of value-in-use for maintenance services. Providing an AHP hierarchy based on the repertory grid technique. Creating of a decision making framework that helps suppliers and customers to add value through outsourced maintenance services. Combining the repertory grid results with AHP.
Outsourcing Of Technical Services
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Author : Dietrich F.O. Roeben
language : de
Publisher: BoD – Books on Demand
Release Date : 2021-12-19
Outsourcing Of Technical Services written by Dietrich F.O. Roeben and has been published by BoD – Books on Demand this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-19 with Business & Economics categories.
Dietrich F.O. Roeben - Outsourcing of Technical Services Industrial plants need to operate in the most efficient way by implementing best practices and deploying efficient business processes throughout the whole value chain. Many industries require a massive asset base (plant and machinery) for production and the costs related to technical services activities make up the major share of the operating expenditure. Getting the processes and organisational structure right and improving them regularly is paramount for operations excellence. This requires a flexible organisational structure, which is continuously improved. Technical services can be provided by a company internal and external resources. A transfer from in-house to outside is known as outsourcing. On other occasions, external service provision is transferred to internal service providers which is called insourcing. Often the first aims at costs reductions, while the second targets faster response times and less equipment downtime. Finding the right balance depends on the ever-changing circumstances and is a complex activity. A methodology for continuous evaluation and design of the technical services delivery organisation is described in four chapters. It consists of methods and tools to evaluate, plan, and control the processes and performance. Going through the controlling cycle leads to continuous improvement and sustainable operational excellence. The methodologies are applicable to all industries with services in- or outsourcing and have been applied in many companies. The first edition with focus on maintenance and technical services was published in 2005 when Business Process Outsourcing was at its peak. At the time the outsourcing train was running . The first edition with focus on maintenance and technical services was published in 2005 when Business Process Outsourcing was at its peak. At the time the outsourcing train was running at full steam and western companies transferred (too) many activities to lower cost countries in the Far East. Since then Insourcing was carried out in many organisations to regain control on the value chain, this especially for data sensitive industries and high quality products. The book supports anyone involved in Services In- / Outsourcing or going through operational improvement and organisational change. Especially the technical management of large industrial plants will find the tools and methods a useful help for their continuous improvement.