Outsourcing Maintenance In Complex Process Industries
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Outsourcing Maintenance In Complex Process Industries
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Author : Jane Maley
language : en
Publisher:
Release Date : 2015
Outsourcing Maintenance In Complex Process Industries written by Jane Maley and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with categories.
Purpose- The purpose of this paper is to analyze the rationale for choice of suppliers and the influence these decisions have on the firm's capabilities.Design/methodology/approach- The authors examine the choice of in-house operations vs buying maintenance in the Swedish mining industry through a qualitative case study approach.Findings- The findings reveal a strong tendency to outsource maintenance.Research limitations/implications- This in turn has a strong influence on the firm's capabilities and long-term competitive advantage and sustainability.Practical implications- Based on the empirical findings, the authors comment on the strength and weaknesses of the different outsourcing and attempt to find practical solutions that assist the firm in creating competitive advantage.Originality/value- The unique contribution of this study is that it extends prior firm capabilities studies by investigating the impact of capability loss specifically in complex, intricate maintenance processes in a dynamic industry.
Outsourcing Maintenance
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Author : Ajay Srivastava
language : en
Publisher: Notion Press
Release Date : 2020-08-07
Outsourcing Maintenance written by Ajay Srivastava and has been published by Notion Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-07 with Business & Economics categories.
Scaling between top line & Bottom line. Here top line for service provider is about adding on sales and revenues by adding customers and work scope, whereas bottom line remains to be customer prerogative with focus on improving income with enhanced profitability. In simple words maintenance is profit centre for service provider, whereas cost center for any Industry. As Client and service provider both being on contrarian side, differences are obvious. Successful partnership is all about collaboration way beyond obvious. Elaborating the concise business model of outsourcing, precisely relevant to maintenance and touching all its components as evident in the current industrial scenario. There is a lot of books available for technology/ process parts and also covering other areas in isolation, but need of single book integrating all aspects of maintenance outsourcing was long felt. The objective here is to provide a holistic view of maintenance outsourcing in all dimensions from both customer and service provider perspective explaining different aspects of business in a nutshell. Outsourcing Maintenance is for: • Management of any Industry looking for outsourcing maintenance or review the existing contract. • Anyone, i.e., people in the maintenance team including shop floor personnel, contract cell, SCM, HR, safety, etc. • All people in the maintenance business, i.e., facility management, asset management, service/maintenance contract, AMC, etc.
Outsourcing Of Technical Services
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Author : Dietrich F.O. Roeben
language : de
Publisher: BoD – Books on Demand
Release Date : 2021-12-19
Outsourcing Of Technical Services written by Dietrich F.O. Roeben and has been published by BoD – Books on Demand this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-19 with Business & Economics categories.
Dietrich F.O. Roeben - Outsourcing of Technical Services Industrial plants need to operate in the most efficient way by implementing best practices and deploying efficient business processes throughout the whole value chain. Many industries require a massive asset base (plant and machinery) for production and the costs related to technical services activities make up the major share of the operating expenditure. Getting the processes and organisational structure right and improving them regularly is paramount for operations excellence. This requires a flexible organisational structure, which is continuously improved. Technical services can be provided by a company internal and external resources. A transfer from in-house to outside is known as outsourcing. On other occasions, external service provision is transferred to internal service providers which is called insourcing. Often the first aims at costs reductions, while the second targets faster response times and less equipment downtime. Finding the right balance depends on the ever-changing circumstances and is a complex activity. A methodology for continuous evaluation and design of the technical services delivery organisation is described in four chapters. It consists of methods and tools to evaluate, plan, and control the processes and performance. Going through the controlling cycle leads to continuous improvement and sustainable operational excellence. The methodologies are applicable to all industries with services in- or outsourcing and have been applied in many companies. The first edition with focus on maintenance and technical services was published in 2005 when Business Process Outsourcing was at its peak. At the time the outsourcing train was running . The first edition with focus on maintenance and technical services was published in 2005 when Business Process Outsourcing was at its peak. At the time the outsourcing train was running at full steam and western companies transferred (too) many activities to lower cost countries in the Far East. Since then Insourcing was carried out in many organisations to regain control on the value chain, this especially for data sensitive industries and high quality products. The book supports anyone involved in Services In- / Outsourcing or going through operational improvement and organisational change. Especially the technical management of large industrial plants will find the tools and methods a useful help for their continuous improvement.
Complex System Maintenance Handbook
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Author : Khairy Ahmed Helmy Kobbacy
language : en
Publisher: Springer Science & Business Media
Release Date : 2008-04-18
Complex System Maintenance Handbook written by Khairy Ahmed Helmy Kobbacy and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-18 with Technology & Engineering categories.
This utterly comprehensive work is thought to be the first to integrate the literature on the physics of the failure of complex systems such as hospitals, banks and transport networks. It has chapters on particular aspects of maintenance written by internationally-renowned researchers and practitioners. This book will interest maintenance engineers and managers in industry as well as researchers and graduate students in maintenance, industrial engineering and applied mathematics.
Condition Based Maintenance For Complex Systems
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Author : Minou Catharina Anselma Olde Keizer
language : en
Publisher:
Release Date : 2016
Condition Based Maintenance For Complex Systems written by Minou Catharina Anselma Olde Keizer and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with categories.
Complex System Maintenance Handbook
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Author : Khairy Ahmed Helmy Kobbacy
language : en
Publisher: Springer Science & Business Media
Release Date : 2008-04-15
Complex System Maintenance Handbook written by Khairy Ahmed Helmy Kobbacy and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-15 with Technology & Engineering categories.
This utterly comprehensive work is thought to be the first to integrate the literature on the physics of the failure of complex systems such as hospitals, banks and transport networks. It has chapters on particular aspects of maintenance written by internationally-renowned researchers and practitioners. This book will interest maintenance engineers and managers in industry as well as researchers and graduate students in maintenance, industrial engineering and applied mathematics.
Cost Effective Maintenance Techniques For The Process Industries
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Author : Information Management Committee of Process Industries Division - Institution of Mechanical Engineers
language : en
Publisher:
Release Date : 1998
Cost Effective Maintenance Techniques For The Process Industries written by Information Management Committee of Process Industries Division - Institution of Mechanical Engineers and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with categories.
Performance Management For The Oil Gas And Process Industries
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Author : Robert Bruce Hey
language : en
Publisher: Gulf Professional Publishing
Release Date : 2017-04-06
Performance Management For The Oil Gas And Process Industries written by Robert Bruce Hey and has been published by Gulf Professional Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-04-06 with Technology & Engineering categories.
Performance Management for the Oil, Gas, and Process Industries: A Systems Approach is a practical guide on the business cycle and techniques to undertake step, episodic, and breakthrough improvement in performance to optimize operating costs. Like many industries, the oil, gas, and process industries are coming under increasing pressure to cut costs due to ongoing construction of larger, more integrated units, as well as the application of increasingly stringent environmental policies. Focusing on the ‘value adder’ or ‘revenue generator’ core system and the company direction statement, this book describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries. The book will enable the reader to: utilize best practice principles of good governance for long term performance enhancement; identify the most significant performance indicators for overall business improvement; apply strategies to ensure that targets are met in agreed upon time frames. Describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries Helps readers set appropriate and realistic short-term/ long-term targets with a pre-built facility health checker Elucidates the relationship between PSM, OHS, and Asset Integrity with an increased emphasis on behavior-based safety Discusses specific oil and gas industry issues and examples such as refinery and gas plant performance initiatives and hydrocarbon accounting
A Value Centric Decision Making Framework For Maintenance Services Outsourcing
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Author : Amir Toossi
language : en
Publisher:
Release Date : 2011
A Value Centric Decision Making Framework For Maintenance Services Outsourcing written by Amir Toossi and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with categories.
The shift in mindset of decision makers, from maintenance being a "necessary evil" and "cost centre" to a "profit contributor" in manufacturing companies has driven outsourced maintenance suppliers to employ value-centric approaches in order to design more effective maintenance programs. A value assessment for maintenance outsourcing must facilitate the trade-off between cost-centric and value-centric approaches to enable the maintenance service providers to design more effective maintenance organizations. This assessment should also help the customers in a well informed decision making in outsourcing their maintenance function in order to add value to their businesses. Therefore the aim of this research is to develop a decision making framework for maintenance outsourcing based on the assessed customer-value of outsourced maintenance services. In order to develop this decision making framework, the research has been performed in four phases: for the first phase of the study, repertory grid interviewing technique was applied which is an in-depth qualitative study with 33 respondents in four companies which are the customers of outsourced maintenance services. This phase resulted in 29 value dimensions of outsourced maintenance services which contributed to understanding how customers perceive value in a maintenance services context. At the second phase of the research, in order to add rigour to the methodology, based on the attributed value dimensions from Phase1, a novel multi-criteria decision making hierarchy has been developed to enhance a value-centric decision making for maintenance outsourcing. At the third phase, in a novel approach, the quantitative results from the first phase of the study have been input to the hierarchy in order to gain the respondents priorities of outsourcing their maintenance function. This approach has been further validated through its application in industry at the last stage of the research. The results from the first phase of the study identified the dynamic nature of customer-value which changes through customer-supplier phases of relationship which pattern is also evident in respondents from different organisational positions, namely decision makers and end-users. Also companies in different industrial sectors, have different emerging value patterns which need to be considered for designing maintenance service offerings. Also the developed novel decision making hierarchy, helped structuring the decision process for customers of outsourced maintenance services. This framework has been also helpful for suppliers of outsourced maintenance services to continuously improve their service offerings to add value to their customers. Finally combining two techniques from phase 2 and 3 created some opportunities for unbiased group decision making but had shortcomings comparing to the original method which has been identified and discussed. In general, this research contributed to knowledge with: Providing a comprehensive understanding of value-in-use for maintenance services. Providing an AHP hierarchy based on the repertory grid technique. Creating of a decision making framework that helps suppliers and customers to add value through outsourced maintenance services. Combining the repertory grid results with AHP.
Improving Maintenance Operation Through Transformational Outsourcing
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Author : Jacqueline Ming-Shih Ye
language : en
Publisher:
Release Date : 2007
Improving Maintenance Operation Through Transformational Outsourcing written by Jacqueline Ming-Shih Ye and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with categories.
Outsourcing maintenance to third-party contractors has become an increasingly popular option for manufacturers to achieve tactical and/or strategic objectives. Though simple in concept, maintenance outsourcing is difficult in execution, especially in a cost-sensitive environment. This project examines the Full Service business under ABB Ltd to understand the key factors that drive the success of an outsourced maintenance operation. We present a qualitative causal loop diagram developed based on the case study of Kinleith Pulp and Paper Mill in New Zealand. The diagram describes the interconnections among various technical, economic, relationship, and humanistic factors and shows how cost-cutting initiatives can frequently undermine labor relationship and tip the plant into the vicious cycle of reactive, expensive work practices. The model also explains how Kinleith achieved a remarkable turnaround under ABB, yielding high performance and significant improvements in labor relations. A case study of Tasman Pulp and Paper Mill provides a contrasting case where success has been more difficult. Results point to the importance of creating sufficient resources ("slack") to implement improvement activities and pace implementation based on pre-existing dynamics on site.