Principles Of Hospitality Management
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Principles Of Management For The Hospitality Industry
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Author : Dana V Tesone
language : en
Publisher: Routledge
Release Date : 2012-05-23
Principles Of Management For The Hospitality Industry written by Dana V Tesone and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-23 with Business & Economics categories.
It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter. Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. It is packed with tools and techniques to aid learning and understanding: improve your professional management vocabulary with definitions in each chapter, and a complete glossary of terms visualize key concepts with over one hundred explanatory diagrams gain confidence by testing your understanding on the accompanying website practical applications of theory are illustrated in international case studies throughout the book discussion questions prompt an exploration of key concepts.
Service Management Principles For Hospitality Tourism
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Author : Jay Kandampully
language : en
Publisher: Goodfellow Publishers Ltd
Release Date : 2019-09-01
Service Management Principles For Hospitality Tourism written by Jay Kandampully and has been published by Goodfellow Publishers Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-01 with Business & Economics categories.
Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs within the context of personal relationships and experience.
Principles Of Hospitality Management
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Author : Felix Otieno
language : en
Publisher: GRIN Verlag
Release Date : 2013-12-16
Principles Of Hospitality Management written by Felix Otieno and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-12-16 with Business & Economics categories.
Seminar paper from the year 2012 in the subject Business economics - Business Management, Corporate Governance, grade: B, University of California, Berkeley , language: English, abstract: Hyatt Hotels Corporation is one of the largest hotel chains in the world. Founded in 1957, the organization operates approximately 492 properties across the world. The recent allegations of unjust employment practices have severely affected the reputation of the organization. This small research paper aims to identify various allegations against the Hotel by reviewing wide-range of literature present on internet and focuses on finding out various issues and factors that affect the Labour Relations Board’s practices and standards. This research paper also summarizes the findings using critical path thinking strategy to recommend strategies that adhere to an optimum level of practices of the Hospitality Industry. Allegations of Unjust Practices against Hyatt Hyatt Hotels Corporation has been facing numerous of allegations regarding unjust employment practices followed by the top management of the organization. The major allegation against Hyatt was that the organization has been implementing offensive and abhorrent policies towards its employees, who are working as housekeepers (Liu, 2012). Hyatt Hotels has been really exploiting housekeepers with crushing huge workloads making them to clean almost 30 rooms in 8-hour shift. These crushing workloads have been leaving housekeepers to suffer from severe pain and hardship. Thus, housekeepers of Hyatt have alleged that the unethical and unjust labor practices followed by the organization have been severely impacting their well-being and human rights and dignity (Liu, 2012).
Service Management Principles For Hospitality And Tourism
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Author : Jay Kandampully
language : en
Publisher:
Release Date : 2019-09-30
Service Management Principles For Hospitality And Tourism written by Jay Kandampully and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-30 with categories.
Research, teaching interests and collective industry experiences have led to a strong belief that service management theory provides a vital conceptual framework with near perfect applicability in hospitality and tourism.Service Management Principles for Hospitality & Tourism guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs within the context of personal relationships and experience. This edition includes references and examples about how service organizations can capitalize on, or are impacted by ongoing technological and social changes impacting the world, such as the sharing economy, social media, mobile and wearable technologies, online communities and more.Service Management Principles for Hospitality & Tourism:* incorporates pedagogical features including examples, review questions, study objectives, chapter outlines, key words, diagrams and photos, tips boxes, and more!* surveys many topics covering operations, marketing, and human resources.* provides a sound set of principles of service management.This text introduces students to a range of interrelated topics that are fundamentally critical to success in service enterprises.
Service Management Principles For Hospitality And Tourism
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Author : Maria Rellie B. Kalacas
language : en
Publisher: Society Publishing
Release Date : 2019-11
Service Management Principles For Hospitality And Tourism written by Maria Rellie B. Kalacas and has been published by Society Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-11 with Business & Economics categories.
Service Management Principles for Hospitality and Tourism gives an introduction to hospitality and tourism and talks about the role of communication in this sector. It brings the focus of the readers to food service management and the aspect of marketing in the hospitality industry. Also discussed in the book is the quality management in the hospitality industry, the role f customer satisfaction in this sector, the management of corporate travel and tourists, the management in technological and networking sense, the challenges that lie in the hospitality and tourism sector and the future that the sector may undergo. The readers are provided with the basic knowledge on all the possible aspects of the management of hospitality and tourism sector.
Sustainability In The Hospitality Industry
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Author : Willy Legrand
language : en
Publisher: Routledge
Release Date : 2016-11-03
Sustainability In The Hospitality Industry written by Willy Legrand and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-11-03 with Business & Economics categories.
Sustainability in the Hospitality Industry, Third Edition, is the only book available to introduce students to economic, environmental and socially sustainable issues specifically facing the industry as well as exploring ideas, solutions and strategies of how to manage operations in a sustainable way. Since the second edition of this book, there have been many important developments in this field and this latest edition has been updated in the following ways: Updated content including sustainable food systems, hotel energy solutions, impacts of technology, water and food waste management, green hotel design, certification and ecolabelling systems and the evolving nature of corporate social responsibility strategies. New chapters exploring environmental accounting and the internalization of externalities as well as the management of accessibility in hospitality. Updated and new international case studies with reflective questions throughout to explore key issues and show real-life operational responses to sustainability within the hospitality industry. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers in the hospitality industry.
Economic Principles For The Hospitality Industry
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Author : Ricardo C.S. Siu
language : en
Publisher: Routledge
Release Date : 2019-06-27
Economic Principles For The Hospitality Industry written by Ricardo C.S. Siu and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-27 with Business & Economics categories.
Economic Principles for the Hospitality Industry is the ideal introduction to the fundamentals of economics in this dynamic and highly competitive sector. Applying economic theory to a range of diverse and global hospitality industry settings, this book gives the theory real-world context. Looking at critical issues around sustainable economic development in the hospitality industry such as diversification, technology, determinants of demand, and pricing, it enables students to effectively conduct business analyses, evaluate business performance and conduct effective improvements over time. Written in an engaging style, this book assumes no prior knowledge of economics and contains a range of features, including international case studies and discussion questions, to aid beginners in the subject. This will be an essential introductory yet comprehensive resource on economics for all hospitality students.
Principles Of Hotel Management
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Author : V. Prakesh Kainthola
language : en
Publisher:
Release Date : 2006-01-01
Principles Of Hotel Management written by V. Prakesh Kainthola and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-01-01 with Hotel management categories.
Many an aspect need be taken into account for managing a hotel. In every Industry, particularly in hotel industry, consumer satisfaction is the foremost and decisive factor in its success. The people at the helm of affairs in hotel industry should know the multi-dimensional elements of the business. The staff of the hotel must be thoroughly aware of the food culture and the related aspects of a particular item. All the relevant things need be done from the management side for the traveler to feel at home in their hotel. Because the visitors, especially the foreigners, are the ambassadors of different cultures and civilizations. They spread and assimilate various cultures and lifestyles across the globe. Hence, the degree of hospitality should always be kept at the level of global standards.
Sustainability In The Hospitality Industry 2nd Ed
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Author : Willy Legrand
language : en
Publisher: Routledge
Release Date : 2013-02-11
Sustainability In The Hospitality Industry 2nd Ed written by Willy Legrand and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-11 with Business & Economics categories.
Sustainability is one of the single most important global issues facing the world. A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every future manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line. Sustainability in the Hospitality Industry, second edition, is the only book available to introduce the students to economic, environmental and social sustainable issues specifically facing the industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Since the first edition of this book there have been many important developments in this field and this second edition has been updated in the following ways: updated content to reflect recent issues and trends including hotel energy solutions and green hotel design two new chapters on 'Sustainable Food' and 'Social Entrepreneurship and Social Value' updated international case studies throughout to explore key issues and show real life operational responses to sustainability within the hospitality industry. New case studies on growth hotel development markets, Asia and the Middle East new practical exercises throughout to apply your knowledge to real-life sustainability scenarios. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers.
Principles Of Hotel Front Office Operations
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Author : Sue Baker
language : en
Publisher: Burns & Oates
Release Date : 2000
Principles Of Hotel Front Office Operations written by Sue Baker and has been published by Burns & Oates this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Hotel front desk personnel categories.
A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer's guide to accompany the text.