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Reducing Losses In The Benefits System Caused By Customers Mistakes


Reducing Losses In The Benefits System Caused By Customers Mistakes
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Reducing Losses In The Benefits System Caused By Customers Mistakes


Reducing Losses In The Benefits System Caused By Customers Mistakes
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Author : Great Britain: National Audit Office
language : en
Publisher: The Stationery Office
Release Date : 2011-01-21

Reducing Losses In The Benefits System Caused By Customers Mistakes written by Great Britain: National Audit Office and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-21 with Social Science categories.


The Department for Work and Pensions does not yet have enough evidence to demonstrate that its activities to reduce the cost of mistakes by customers have been value for money. Mistakes made by claimants in the information they provide to the Department, termed customer error, are difficult to detect, correct and prevent. The scale of overpayments and underpayments demonstrate a clear imperative for improvement. Mistakes made by customers are difficult for the Department to tackle because they often arise from a change in customers' circumstances, which customers may not realise they have to tell the Department about. Overpayments due to customer error, which are estimated at £1.1 billion in 2009-10, represent a substantial loss to the taxpayer. And underpayments, which were approximately £800 million in 2009-10, can cause hardship for the families affected. The establishment by the Department of the Fraud and Error Council shows a commitment to tackling fraud and error, but there is little evidence that sufficient attention has been paid to reducing losses due to customer mistakes. The Department launched a five year strategy for tackling error in January 2007 but there has been no discernible decrease between 2006-07 and 2009-10 in underpayments and overpayments due to customer error as a percentage of total benefits expenditure. The Department and its agencies do not yet have enough information to target initiatives effectively. Nor is there enough consistently measured data on the costs and benefits of interventions.



Reducing Errors In The Benefits System


Reducing Errors In The Benefits System
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Author : Great Britain: Parliament: House of Commons: Committee of Public Accounts
language : en
Publisher: The Stationery Office
Release Date : 2011-03-10

Reducing Errors In The Benefits System written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-03-10 with Business & Economics categories.


There are around 30 different types of benefits and pensions, and £148 billion was paid out to 20 million people in 2009-10. The Department for Work and Pensions estimates that £2.2 billion of overpayments and £1.3 billion of underpayments were made in 2009-10 as a result of administrative errors by its staff and mistakes by customers. Efforts to tackle error have had little success and levels of error have remained constant since 2007. A joint HM Revenue and Customs and Department for Work and Pensions fraud and error strategy announced in October 2010, along with additional funding of £425 million over four years, is an opportunity to inject a new impetus. Importantly, the Department has not addressed underpayments, despite the hardship that benefit underpayments can create for people in need. Interventions to reduce error must be targeted where they are most likely to get the greatest return. Progress on reducing error requires a better understanding of where and why errors arise, and a greater focus on preventing errors occurring in the first place. The Department is not making use of all available sources of information to identify the reasons why staff make mistakes, where guidance and training efforts should be directed, and to identify which customers are most likely to make mistakes on their benefit claims. Wider welfare reforms have the potential to reduce errors in the long term by simplifying benefits administration, but waiting for the implementation of the Universal Credit is not an option.



The Parliamentary Debates Hansard


The Parliamentary Debates Hansard
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Author : Great Britain. Parliament. House of Lords
language : en
Publisher:
Release Date : 2010

The Parliamentary Debates Hansard written by Great Britain. Parliament. House of Lords and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Great Britain categories.




Operational Risk Management In Banks And Idiosyncratic Loss Theory


Operational Risk Management In Banks And Idiosyncratic Loss Theory
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Author : Sophia Beckett Velez
language : en
Publisher: Emerald Group Publishing
Release Date : 2022-12-07

Operational Risk Management In Banks And Idiosyncratic Loss Theory written by Sophia Beckett Velez and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-12-07 with Business & Economics categories.


Operational Risk Management in Banks and Idiosyncratic Loss Theory: A Leadership Perspective offers consensus considerations that could bolster effective risk management practices in enterprise-wide risk, thereby helping to control fraud and go beyond the minimum risk assessment requirements set forth by the banking regulators.



Taxation Welfare And The Crisis Of Unemployment In Europe


Taxation Welfare And The Crisis Of Unemployment In Europe
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Author : Marco Buti
language : en
Publisher: Edward Elgar Publishing
Release Date : 2001-01-01

Taxation Welfare And The Crisis Of Unemployment In Europe written by Marco Buti and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-01-01 with Business & Economics categories.


The papers in this volume analyse the role of European tax and benefit systems in incentives to create and take up jobs. The first section provides an overview of the issues relating to the trade-off between equity and efficiency. The second section describes the burden of taxation and the generosity of the welfare system in Europe. Part three examines how to evaluate the effects of tax and welfare reforms and the final section looks at ways that tax can be used to deal with some structural problems. The papers show that European policy makers face tough choices and that reforms are costly, with complex trade-offs.



Digital Conversion On The Way To Industry 4 0


Digital Conversion On The Way To Industry 4 0
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Author : Numan M. Durakbasa
language : en
Publisher: Springer Nature
Release Date : 2020-10-25

Digital Conversion On The Way To Industry 4 0 written by Numan M. Durakbasa and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-10-25 with Technology & Engineering categories.


This book presents the proceedings from the International Symposium for Production Research 2020. The cross-disciplinary papers presented draw on research from academics and practitioners from industrial engineering, management engineering, operational research, and production/operational management. It explores topics including: · computer-aided manufacturing; Industry 4.0 applications; simulation and modeling big data and analytics; flexible manufacturing systems; decision analysis quality management industrial robotics in production systems information technologies in production management; and optimization techniques. Presenting real-life applications, case studies, and mathematical models, this book is of interest to researchers, academics, and practitioners in the field of production and operation engineering.



The Stationery Office Annual Catalogue 2011


The Stationery Office Annual Catalogue 2011
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Author : Stationery Office
language : en
Publisher:
Release Date : 2012-04-12

The Stationery Office Annual Catalogue 2011 written by Stationery Office and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-04-12 with categories.


The Stationery Office annual catalogue 2011 provides a comprehensive source of bibliographic information on over 4900 Parliamentary, statutory and official publications - from the UK Parliament, the Northern Ireland Assembly, and many government departments and agencies - which were issued in 2011.



Food Assistance


Food Assistance
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Author : United States. General Accounting Office
language : en
Publisher:
Release Date : 1995

Food Assistance written by United States. General Accounting Office and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Food stamp fraud categories.




Parallel Computer Architectures


Parallel Computer Architectures
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Author : Arndt Bode
language : en
Publisher: Springer
Release Date : 2013-12-11

Parallel Computer Architectures written by Arndt Bode and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-12-11 with Computers categories.


Parallel computer architectures are now going to real applications! This fact is demonstrated by the large number of application areas covered in this book (see section on applications of parallel computer architectures). The applications range from image analysis to quantum mechanics and data bases. Still, the use of parallel architectures poses serious problems and requires the development of new techniques and tools. This book is a collection of best papers presented at the first workshop on two major research activities at the Universitiit Erlangen-Niirnberg and Technis che Universitiit Miinchen. At both universities, more than 100 researchers are working in the field of multiprocessor systems and network configurations and methods and tools for parallel systems. Indeed, the German Science Founda tion (Deutsche Forschungsgemeinschaft) has been sponsoring the projects under grant numbers SFB 182 and SFB 342. Research grants in the form of a Sonder forschungsbereich are given to selected German Universities in portions of three years following a thoroughful reviewing process. The overall duration of such a research grant is restricted to 12 years. The initiative at Erlangen-Niirnberg was started in 1987 and has been headed since this time by Prof. Dr. H. Wedekind. Work at TU-Miinchen began in 1990, head of this initiative is Prof. Dr. A. Bode. The authors of this book are grateful to the Deutsche Forschungsgemeinschaft for its continuing support in the field of research on parallel processing. The first section of the book is devoted to hardware aspects of parallel systems.



Short Term Load Forecasting 2019


Short Term Load Forecasting 2019
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Author : Antonio Gabaldón
language : en
Publisher: MDPI
Release Date : 2021-02-26

Short Term Load Forecasting 2019 written by Antonio Gabaldón and has been published by MDPI this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-02-26 with Technology & Engineering categories.


Short-term load forecasting (STLF) plays a key role in the formulation of economic, reliable, and secure operating strategies (planning, scheduling, maintenance, and control processes, among others) for a power system and will be significant in the future. However, there is still much to do in these research areas. The deployment of enabling technologies (e.g., smart meters) has made high-granularity data available for many customer segments and to approach many issues, for instance, to make forecasting tasks feasible at several demand aggregation levels. The first challenge is the improvement of STLF models and their performance at new aggregation levels. Moreover, the mix of renewables in the power system, and the necessity to include more flexibility through demand response initiatives have introduced greater uncertainties, which means new challenges for STLF in a more dynamic power system in the 2030–50 horizon. Many techniques have been proposed and applied for STLF, including traditional statistical models and AI techniques. Besides, distribution planning needs, as well as grid modernization, have initiated the development of hierarchical load forecasting. Analogously, the need to face new sources of uncertainty in the power system is giving more importance to probabilistic load forecasting. This Special Issue deals with both fundamental research and practical application research on STLF methodologies to face the challenges of a more distributed and customer-centered power system.