Reimagining Customer Service In Healthcare
DOWNLOAD eBooks
Download Reimagining Customer Service In Healthcare PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Reimagining Customer Service In Healthcare book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Reimagining Customer Service In Healthcare
DOWNLOAD eBooks
Author : Jennifer L. FitzPatrick, MSW, CSP
language : en
Publisher: Post Hill Press
Release Date : 2023-02-28
Reimagining Customer Service In Healthcare written by Jennifer L. FitzPatrick, MSW, CSP and has been published by Post Hill Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-02-28 with Business & Economics categories.
Do you look forward to your next hospitalization or medical procedure? If not, you are far from alone! Very few people enjoy needing a doctor, physical therapist, or other healthcare provider. Even fewer look forward to needing a hospital, assisted living, home health, or hospice services for themselves or their loved ones. Dread of interacting with the healthcare system has skyrocketed because of the pandemic. Distrust in public health officials and agencies is at an all-time high. Patients have died alone in the hospital because of ongoing COVID-19 policies. Some outpatient health and mental health providers still refuse to see patients in person. Prior to March 2020, patients dreaded the thought of needing healthcare services. Now, several years after waiting for things to get better, they hate the thought of needing these services even more. Reimagining Customer Service in Healthcare helps leaders and clinicians transform their organizations with simple, creative strategies. The results? Previously reluctant, uneasy, and resistant patients, clients, and family caregivers become less stressed and more trusting.
Reimagining Customer Service In Healthcare
DOWNLOAD eBooks
Author : Jennifer L. FitzPatrick
language : en
Publisher: Post Hill Press
Release Date : 2023-02-28
Reimagining Customer Service In Healthcare written by Jennifer L. FitzPatrick and has been published by Post Hill Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-02-28 with Business & Economics categories.
This book helps you transform patients, clients, and family caregivers from hateful to grateful. Do you look forward to your next hospitalization or medical procedure? If not, you are far from alone! Very few people enjoy needing a doctor, physical therapist, or other healthcare provider. Even fewer look forward to needing a hospital, assisted living, home health, or hospice services for themselves or their loved ones. Dread of interacting with the healthcare system has skyrocketed because of the pandemic. Distrust in public health officials and agencies is at an all-time high. Patients have died alone in the hospital because of ongoing COVID-19 policies. Some outpatient health and mental health providers still refuse to see patients in person. Prior to March 2020, patients dreaded the thought of needing healthcare services. Now, several years after waiting for things to get better, they hate the thought of needing these services even more. Reimagining Customer Service in Healthcare helps leaders and clinicians transform their organizations with simple, creative strategies. The results? Previously reluctant, uneasy, and resistant patients, clients, and family caregivers become less stressed and more trusting.
The Healthcare Gamechangers
DOWNLOAD eBooks
Author : Ashwin Naik
language : en
Publisher:
Release Date : 2019-04-23
The Healthcare Gamechangers written by Ashwin Naik and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-23 with categories.
Why is the healthcare system broken in almost every part of the world? Why pumping in more money or resources into the system doesn't seem to solve the problem? Are we looking for the solutions in the wrong place? Is there a new way to address the challenges?Dr Naik shares his perspective of what we can do differently to address the gaps in today's healthcare system. He argues that to re-imagine healthcare, we have to start by 'thinking outside the hospitals'. Through an in-depth Why is the healthcare system broken in almost every part of the world? Why pumping in more money or resources into the system doesn't seem to solve the problem? Are we looking for the solutions in the wrong place? Is there a new way to address the challenges?Dr Naik shares his perspective of what we can do differently to address the gaps in today's healthcare system. He argues that to re-imagine healthcare, we have to start by 'thinking outside the hospitals'. Through an in-depth study of healthcare entrepreneurs from around the world, he gleans some key principles for the future of healthcare. In these pages you'll discover: - What does the world of healthcare look like when we 'think outside the hospitals'?- Who are the innovators around the world who are reimagining healthcare and how are they doing it?- What can we learn from each of the innovators and how is it relevant to our own life and health?Whether you are a healthcare professional or a healthcare consumer, you are becoming increasingly a decision maker of how to get better care. If you are curious about what options you have to help your patients and your own family, this book is for you
Reimagining Healthcare
DOWNLOAD eBooks
Author : Thomas Koulopoulos
language : en
Publisher: Post Hill Press
Release Date : 2020-05-26
Reimagining Healthcare written by Thomas Koulopoulos and has been published by Post Hill Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-26 with Business & Economics categories.
Since FDR, the US healthcare system has been mired in politics and policy. All the while it has only increased in complexity and cost. Today half of all personal bankruptcies are attributable to healthcare costs. Many community hospitals are barely getting by with single digit profit margins. With a system teetering on the edge of a systemic crisis, we need to turn to a brand-new approach to rescue the US healthcare system.
Reimagining Healthcare
DOWNLOAD eBooks
Author : Douglas Fahlbusch
language : en
Publisher: DoctorZed Publishing
Release Date :
Reimagining Healthcare written by Douglas Fahlbusch and has been published by DoctorZed Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on with Medical categories.
Reimagining Healthcare shows you how facilities create an enviable healthcare reputation and become preferred health care providers and employers. This book examines: · Current issues and trends facing healthcare; · Why First World healthcare has come to cost so much; · Why the existing healthcare model is unsustainable; · The human side of these pressures; · How improving the care experience – for patients, care-givers and administrators – reduces risk and cost; and · Ways to help your team make their work enjoyable, efficient and higher quality.
Customer Care In Healthcare Guidebook
DOWNLOAD eBooks
Author : Daniel Farb
language : en
Publisher: UniversityOfHealthCare
Release Date : 2005
Customer Care In Healthcare Guidebook written by Daniel Farb and has been published by UniversityOfHealthCare this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Medical categories.
The Customer Care in Healthcare Guidebook the perfect way to learn about the human side of healthcare in an interesting and conversational manner. It combines 4 Customer Care in Healthcare titles into one package. Titles included are Reorganizing for Customer and Patient Care, Customer and Patient Care, Provider Patient Relationships, and Handling Difficult People. They focus on teaching a technique or idea followed by reinforcement and application via questions and answers. This is an excellent tool to increase an organization's commitment to customer care. The principles behind the concepts are relevant to almost every business, not just healthcare. Those readers who wish to have an accompanying program with video and interactivity should also purchase the CD version. Contact hour credits are available.
Customer Satisfaction Experiences In Healthcare Sector Uum Press
DOWNLOAD eBooks
Author : Hartini Ahmad
language : en
Publisher: UUM Press
Release Date : 2014-01-01
Customer Satisfaction Experiences In Healthcare Sector Uum Press written by Hartini Ahmad and has been published by UUM Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-01 with Business & Economics categories.
This book is written to guide readers on every aspect of customer satisfaction based on a contextualised approach and to assist in improving the service quality. It is intended as a reference in measuring customer satisfaction in a more holistic way, not only in healthcare sector but also in banking, tourism and hospitality sectors. This book provides readers with a guide on how to develop an instrument to measure customer satisfaction in different service sectors. Readers will understand how important customer-oriented is to increase customer satisfaction which subsequently helps to minimise the operation costs for organisation to sustain. This book is also suitable as a reference to private hospitals’ policy makers, managers, decision makers and strategic planners on how best to utilise the proposed model in enhancing their customer satisfaction and loyalty.
Customer Service In Health Care
DOWNLOAD eBooks
Author : Kristin Baird
language : en
Publisher: Jossey-Bass
Release Date : 2000-01-27
Customer Service In Health Care written by Kristin Baird and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-01-27 with Business & Economics categories.
Create Your Own Culture of Service Excellence Customer Service in Health Care concentrates on action as opposed to theory. It offers a practical, step-by-step proces for creating a culture shift toward customer service excellence at all levels of an organization, and presents the essentials to improving performance that will bring the individuals closer to the mission, values, and standards.
Reimagining Animal Sheltering Support Services And Community Driven Sheltering Methods
DOWNLOAD eBooks
Author : Julie Levy
language : en
Publisher: Frontiers Media SA
Release Date : 2022-10-21
Reimagining Animal Sheltering Support Services And Community Driven Sheltering Methods written by Julie Levy and has been published by Frontiers Media SA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-10-21 with Medical categories.
Reimagining Global Health
DOWNLOAD eBooks
Author : Paul Farmer
language : en
Publisher: University of California Press
Release Date : 2013-09-07
Reimagining Global Health written by Paul Farmer and has been published by University of California Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-09-07 with Medical categories.
Bringing together the experience, perspective and expertise of Paul Farmer, Jim Yong Kim, and Arthur Kleinman, Reimagining Global Health provides an original, compelling introduction to the field of global health. Drawn from a Harvard course developed by their student Matthew Basilico, this work provides an accessible and engaging framework for the study of global health. Insisting on an approach that is historically deep and geographically broad, the authors underline the importance of a transdisciplinary approach, and offer a highly readable distillation of several historical and ethnographic perspectives of contemporary global health problems. The case studies presented throughout Reimagining Global Health bring together ethnographic, theoretical, and historical perspectives into a wholly new and exciting investigation of global health. The interdisciplinary approach outlined in this text should prove useful not only in schools of public health, nursing, and medicine, but also in undergraduate and graduate classes in anthropology, sociology, political economy, and history, among others.