Service Design For Emerging Technologies Product Development
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Service Design For Emerging Technologies Product Development
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Author : Umar Zakir Abdul Hamid
language : en
Publisher: Springer Nature
Release Date : 2023-07-20
Service Design For Emerging Technologies Product Development written by Umar Zakir Abdul Hamid and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-07-20 with Technology & Engineering categories.
The productization of emerging technologies related to the Fourth Industrial Revolution (FIR) is now getting more attention across different industries. Compared to the previous industrial transformations that the world has seen which relied on mechanical innovations, the ongoing FIR is seeing software and data-driven products as the foundation. Apart from that, topics such as circular and sustainable economy as well as climate change are also disrupting the industrial ecosystem. For a viable and successful productization of emerging technologies, collaborations between interdisciplinary stakeholders are a necessity. One of the elements that has been identified to facilitate this collaboration is service design. This book aimed to provide comprehensive service design discussions for practitioners in different fields and sectors. The aim is to bridge the knowledge gap between experts in academia, business and product development, among many others, to provide a unified understanding of the importance of service design for the productization of emerging technologies. The book consists of an overview of emerging technologies product development and service design, as well as perspectives from different sectors of the industry. The book is expected to benefit multi-disciplinary researchers, practitioners and general audiences with interests in Service Design for Emerging Technologies.
Transformation Towards Human Centered Medical Devices
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Author : Ida Koho
language : en
Publisher: BoD - Books on Demand
Release Date : 2025-02-14
Transformation Towards Human Centered Medical Devices written by Ida Koho and has been published by BoD - Books on Demand this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-14 with Design categories.
"We are customer-centric" is an easy thing to claim, but in practice, it's not true for all medical device manufacturers. What does it take to be human centered? This handbook is a guide for a product manager's journey towards more human centered medical device product management. It provides tools, examples, and tips, acting as a stepping stone to the world of service design from the perspective of medical device manufacturing. After reading this book: - You will have the basic knowledge to start using the service design approach to invent, innovate, and optimize - You will be able to explore new ways of thinking and working - You will have some practical tools for user involvement and co-creation - You will have a process to lighten your product management tasks
Systemic Service Design
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Author : Mari Suoheimo
language : en
Publisher: Taylor & Francis
Release Date : 2025-02-17
Systemic Service Design written by Mari Suoheimo and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-17 with Design categories.
Systemic Service Design provides a comprehensive overview of how systems theories can be integrated into service design to address complex social-economic-technological challenges. Across 14 chapters split into two sections, the book connects theoretical backgrounds and practical worldwide case studies to explore various approaches to systems thinking. The field of service design has evolved significantly in recent years, from focusing on touchpoints and user interactions to being seen as a driver for organizational transformation and increasingly, a key component in transdisciplinary spaces involving complex systems. However, while service design has grown over the past few decades, it has also recognized its limitations in addressing complex societal problems. For example, the book highlights how a lack of holistic understanding of the systems in place can lead to service failure, which ultimately results in societal issues relating to unemployment, healthcare, and public transportation. As such, this book offers theoretical and practical resources specifically tailored to service designers in order to equip them with the ability to develop solutions that are appropriate in scope, depth, and feasibility to address these complex issues. Contributing authors draw upon and integrate theories from related disciplinary fields to extend the contextualization of service design within complex systems, providing readers with more scientific frames of reference. The book also draws upon case studies from South and North America, Europe, Asia, and Australia, to offer readers wide-ranging perspectives and real-life examples to further their understanding of systemic service design and demonstrate how to integrate it successfully. The book delivers theoretical and practical knowledge for students and designers in the fields of service design, design for policy, social design, and additionally for managers, public and private sector planners, engineers, and politicians. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC BY-NC-ND) 4.0 license.
Empathic Service Design
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Author : Melanie Sarantou
language : en
Publisher: Bloomsbury Publishing
Release Date : 2025-07-24
Empathic Service Design written by Melanie Sarantou and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-24 with Design categories.
Through case studies from across the globe, this book helps designers understand how forward-looking service prototyping, analysis and tools can promote and create empathic, emotion-oriented and relevant services. Despite services being at the core of organisations, to create service flows, designers, groups and their diverse stakeholders must negotiate ever more complex and hybrid interactions between human and more-than-human role players in service delivery. The challenge lies in delivering empathic, relevant and desirable services, despite these complexities. New knowledge is needed to bridge the gaps, uncertainties and even anxieties that organisations face in making their service delivery empathic and keeping them purposeful to users. Addressing problems within service delivery like empathy fatigue, poor collaboration, and siloed work experiences that lead to poorly-functioning systems, the authors suggest concrete solutions for developing empathetic approaches and tools with consideration for the needs of participants. The book critically examines the role of empathy, and explores how compassionate understanding of the end-user is key to success. Case studies include mapping of children's services, wearable technologies for pandemics, understanding cultural sensitivity, emojis and chat bots, and AI used in care settings.
Product Governance And Management For Software Defined Battery Electric Vehicles
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Author : Umar Zakir Abdul Hamid
language : en
Publisher: SAE International
Release Date : 2024-10-21
Product Governance And Management For Software Defined Battery Electric Vehicles written by Umar Zakir Abdul Hamid and has been published by SAE International this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-10-21 with Technology & Engineering categories.
In recent years, battery electric vehicles (BEVs) have experienced significant sales growth, marked by advancements in features and market delivery. This evolution intersects with innovative software-defined vehicles, which have transformed automotive supply chains, introducing new BEV brands from both emerging and mature markets. The critical role of software in software-defined battery electric vehicles (SD-BEVs) is pivotal for enhancing user experience and ensuring adherence to rigorous safety, performance, and quality standards. Effective governance and management are crucial, as failures can mar corporate reputations and jeopardize safety-critical systems like advanced driver assistance systems. Product Governance and Management for Software-defined Battery Electric Vehicles addresses the complexities of SD-BEV product governance and management to facilitate safer vehicle deployments. By exploring these challenges, it aims to enhance internal processes and foster cross-geographical collaborations, assisting automotive product managers in integrating comprehensive considerations into product strategies and requirements. Click here to access the full SAE EDGETM Research Report portfolio. 9781468608892 9781468608908 https://doi.org/10.4271/EPR2024025
Innovative Design Of Manufacturing
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Author : Yongxiang Lu
language : en
Publisher: Springer Nature
Release Date : 2020-05-20
Innovative Design Of Manufacturing written by Yongxiang Lu and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-20 with Technology & Engineering categories.
With the implementation of the strategic plan “Made in China 2025” as its guideline and “the study of formulation of executive summary of innovative design in the manufacturing industry” as the main theme, this book provides an in-depth interpretation of innovative design from three perspectives – why, what and how. Chapter One, “The Necessity of Developing Innovative Design,” focuses on why innovative design should be developed, and Chapter Two, “Concept And Connotation of Innovative Design,” explains what innovative design is, while Chapters Three to Seven systematically and comprehensively discuss how to develop innovative design and how to improve innovative design skills in various contexts, including key industries, business, personnel training, platform building, and supporting measures. Lastly, Chapter Eight “Cases of Innovative Design” explores the value of innovative design and innovative design-driven industrial transformation. By analyzing several design-driven companies, such as China Railway Rolling Stock Corporation, Haier Group and GAG Trumpchi, and the role of corporate innovative development as well as typical examples of major innovative design projects, it offers readers insights and inspiration.
Designing For Emerging Technologies
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Author : Jonathan Follett
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2014-11-07
Designing For Emerging Technologies written by Jonathan Follett and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-11-07 with Computers categories.
The recent digital and mobile revolutions are a minor blip compared to the next wave of technological change, as everything from robot swarms to skin-top embeddable computers and bio printable organs start appearing in coming years. In this collection of inspiring essays, designers, engineers, and researchers discuss their approaches to experience design for groundbreaking technologies. Design not only provides the framework for how technology works and how it’s used, but also places it in a broader context that includes the total ecosystem with which it interacts and the possibility of unintended consequences. If you’re a UX designer or engineer open to complexity and dissonant ideas, this book is a revelation. Contributors include: Stephen Anderson, PoetPainter, LLC Lisa Caldwell, Brazen UX Martin Charlier, Independent Design Consultant Jeff Faneuff, Carbonite Andy Goodman, Fjord US Camille Goudeseune, Beckman Institute, University of Illinois at Urbana-Champaign Bill Hartman, Essential Design Steven Keating, MIT Media Lab, Mediated Matter Group Brook Kennedy, Virginia Tech Dirk Knemeyer, Involution Studios Barry Kudrowitz, University of Minnesota Gershom Kutliroff, Omek Studio at Intel Michal Levin, Google Matt Nish-Lapidus, Normative Erin Rae Hoffer, Autodesk Marco Righetto, SumAll Juhan Sonin, Involution Studios Scott Stropkay, Essential Design Scott Sullivan, Adaptive Path Hunter Whitney, Hunter Whitney and Associates, Inc. Yaron Yanai, Omek Studio at Intel
Cross Cultural Design
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Author : Pei-Luen Patrick Rau
language : en
Publisher: Springer Nature
Release Date : 2024-05-31
Cross Cultural Design written by Pei-Luen Patrick Rau and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-05-31 with Computers categories.
This four-volume set LNCS 14699-14702 constitutes the thoroughly refereed proceedings of the 16th International Conference on Cross-Cultural Design 2024 (CCD 2024), held as part of the 26th International Conference on Human-Computer Interaction, HCI International 2024 (HCII 2024), was held as a hybrid event in Washington DC, USA, during June/July 2024. The total of 1271 papers and 309 posters included in the HCII 2023 proceedings was carefully reviewed and selected from 5108 submissions. The CCD 2024 conference focuses a broad range of theoretical and applied issues related to Cross-Cultural Design and its applications, and much more.
Designing Services With Innovative Methods
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Author : Satu Miettinen
language : fi
Publisher: Wiley-Blackwell
Release Date : 2009
Designing Services With Innovative Methods written by Satu Miettinen and has been published by Wiley-Blackwell this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Design categories.
"This book presents the emerging and increasingly important field of service design."--Publisher.
User Experience For Digitalized And Smart Cockpits And Cabins Of Nextgen Mobility
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Author : Umar Zakir Abdul Hamid
language : en
Publisher: SAE International
Release Date : 2025-03-31
User Experience For Digitalized And Smart Cockpits And Cabins Of Nextgen Mobility written by Umar Zakir Abdul Hamid and has been published by SAE International this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-03-31 with Technology & Engineering categories.
This SAE Edge Research Report explores advancements in next-generation mobility, focusing on digitalized and smart cockpits and cabins. It offers literature review, examining current customer experiences with traditional vehicles and future mobility expectations. Key topics include integrating smart cockpit and cabin technologies, addressing challenges in customer and user experience (UX) in digital environments, and discussing strategies for transitioning from traditional vehicles to electric ones while educating customers. User Experience for Digitalized and Smart Cockpits and Cabins of Next-gen Mobility covers both on- and off-vehicle experiences, analyzing complexities in developing and deploying digital products and services with effective user interfaces. Emphasis is placed on meeting UX requirements, gaining user acceptance, and avoiding trust issues due to poor UX. Additionally, the report concludes with suggestions for improving UX in digital products and services for future mobility, offering a summary of insights and actionable recommendations to enhance the UX in automotive technologies. Understanding the correlation between UX, user acceptance, and market success from a UX, design, and human-factor perspective will assist companies in creating customer-facing next-gen products.ISBN 9781468609417 ISBN 9781468609424 https://doi.org/10.4271/EPR2025006