Systemic Service Design
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Systemic Design
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Author : Peter Jones
language : en
Publisher: Springer
Release Date : 2019-01-23
Systemic Design written by Peter Jones and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-01-23 with Political Science categories.
This book presents emerging work in the co-evolving fields of design-led systemics, referred to as systemic design to distinguish it from the engineering and hard science epistemologies of system design or systems engineering. There are significant societal forces and organizational demands impelling the requirement for “better means of change” through integrated design practices of systems and services. Here we call on advanced design to lead programs of strategic scale and higher complexity (e.g., social policy, healthcare, education, urbanization) while adapting systems thinking methods, creatively pushing the boundaries beyond the popular modes of systems dynamics and soft systems. Systemic design is distinguished by its scale, social complexity and integration – it is concerned with higher-order systems that that entail multiple subsystems. By integrating systems thinking and its methods, systemic design brings human-centred design to complex, multi-stakeholder service systems. Asdesigners engage with ever more complex problem areas, it is necessary to draw on a basis other than individual creativity and contemporary “design thinking” methods. Systems theories can co-evolve with a new school of design theory to resolve informed action on today’s highly resilient complex problems and can deal effectively with demanding, contested and high-stakes challenges.
Systemic Service Design
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Author : Mari Suoheimo
language : en
Publisher: Taylor & Francis
Release Date : 2025-02-17
Systemic Service Design written by Mari Suoheimo and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-17 with Design categories.
Systemic Service Design provides a comprehensive overview of how systems theories can be integrated into service design to address complex social-economic-technological challenges. Across 14 chapters split into two sections, the book connects theoretical backgrounds and practical worldwide case studies to explore various approaches to systems thinking. The field of service design has evolved significantly in recent years, from focusing on touchpoints and user interactions to being seen as a driver for organizational transformation and increasingly, a key component in transdisciplinary spaces involving complex systems. However, while service design has grown over the past few decades, it has also recognized its limitations in addressing complex societal problems. For example, the book highlights how a lack of holistic understanding of the systems in place can lead to service failure, which ultimately results in societal issues relating to unemployment, healthcare, and public transportation. As such, this book offers theoretical and practical resources specifically tailored to service designers in order to equip them with the ability to develop solutions that are appropriate in scope, depth, and feasibility to address these complex issues. Contributing authors draw upon and integrate theories from related disciplinary fields to extend the contextualization of service design within complex systems, providing readers with more scientific frames of reference. The book also draws upon case studies from South and North America, Europe, Asia, and Australia, to offer readers wide-ranging perspectives and real-life examples to further their understanding of systemic service design and demonstrate how to integrate it successfully. The book delivers theoretical and practical knowledge for students and designers in the fields of service design, design for policy, social design, and additionally for managers, public and private sector planners, engineers, and politicians. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC BY-NC-ND) 4.0 license.
Service Design Capabilities
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Author : Nicola Morelli
language : en
Publisher: Springer Nature
Release Date : 2020-08-27
Service Design Capabilities written by Nicola Morelli and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-27 with Business & Economics categories.
This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.
Systemic Architecture
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Author : Marco Poletto
language : en
Publisher: Routledge
Release Date : 2013-05-07
Systemic Architecture written by Marco Poletto and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-07 with Architecture categories.
This is a manual investigating the subject of urban ecology and systemic development from the perspective of architectural design. It sets out to explore two main goals: to discuss the contemporary relevance of a systemic practice to architectural design, and to share a toolbox of informational design protocols developed to describe the city as a territory of self-organization. Collecting together nearly a decade of design experiments by the authors and their practice, ecoLogicStudio, the book discusses key disciplinary definitions such as ecologic urbanism, algorithmic architecture, bottom-up or tactical design, behavioural space and the boundary of the natural and the artificial realms within the city and architecture. A new kind of "real-time world-city" is illustrated in the form of an operational design manual for the assemblage of proto-architectures, the incubation of proto-gardens and the coding of proto-interfaces. These prototypes of machinic architecture materialize as synthetic hybrids embedded with biological life (proto-gardens), computational power, behavioural responsiveness (cyber-gardens), spatial articulation (coMachines and fibrous structures), remote sensing (FUNclouds), and communication capabilities (Ecological Footprint Grotto). Supporting the authors’ own essays and projects are contributions from key innovators in contemporary architecture and urban design: Michael Batty, Andrew Hudson-Smith, Michael Weinstock and Patrik Schumacher.
Designing For Service
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Author : Daniela Sangiorgi
language : en
Publisher: Bloomsbury Publishing
Release Date : 2017-02-23
Designing For Service written by Daniela Sangiorgi and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02-23 with Design categories.
Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. It is now a growing field of both practice and academic research. Designing for Service brings together a wide range of international contributors to map the field of service design and identify key issues for practitioners and researchers such as identity, ethics and accountability. Designing for Service aims to problematize the field in order to inform a more critical debate within service design, thereby supporting its development beyond the pure methodological discussions that currently dominate the field. The contributors to this innovative volume consider the practice of service design, ethical challenges designers may encounter, and the new spaces opened up by the advent of modern digital technologies.
Product Service System Design For Sustainability
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Author : Carlo Vezzoli
language : en
Publisher: Routledge
Release Date : 2017-09-08
Product Service System Design For Sustainability written by Carlo Vezzoli and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-08 with Business & Economics categories.
This book, based on a huge European and Asian research project, is a state-of-the-art examination of the theory and practice of system innovation through Product-Service System (PSS) design for sustainability from a trans-cultural viewpoint. PSS design incorporates innovative strategies that shift businesses away from simply designing and selling physical products to developing integrated systems of products and services that satisfy human needs. The book provides background, advice and tools for designers interested in sustainable PSSs and has a wealth of case studies for practitioners to digest.
Systemic Thinking
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Author : John Boardman
language : en
Publisher: John Wiley & Sons
Release Date : 2013-07-03
Systemic Thinking written by John Boardman and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-03 with Technology & Engineering categories.
"Systemic thinking" is the process of understanding how systemsinfluence one another within a world of systems and has beendefined as an approach to problem solving by viewing "problems" asparts of an overall system, rather than reacting to a specificpart, outcome, or event. This book provides a complete overview of systemic thinking,exploring a framework and graphical technique for understanding andidentifying new ways to more efficiently solve problems and createsolutions. Demystifying the conjunction of systems concepts andsystemic diagramming techniques, this comprehensive pocket guideintroduces and explains the basis of systemigrams, how to create asystemigram and a SystemiShow, illuminates multiple complexproblems, and provides an overview of what purpose they serve fortoday's industry professionals. Systemic Thinking: Building Maps for Worlds ofSystems: Includes illustrative systemigrams and case studies Includes the SystemiTool software, developed by theauthors Provides an overview of systemic thinking, particularly withregard to systemigrams Incorporates graphical representations of systemigrams Instructs how and when to implement a systemigram when aproblem arises An invaluable book for industryprofessionals—specifically, technical leaders in industry andbusiness trying to confront complex problems—SystemicThinking is also ideal for postgraduate students in engineeringand business management.
Design For Sustainability Open Access
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Author : Fabrizio Ceschin
language : en
Publisher: Routledge
Release Date : 2019-08-21
Design For Sustainability Open Access written by Fabrizio Ceschin and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-08-21 with Design categories.
This book discusses the most significant ways in which design has been applied to sustainability challenges using an evolutionary perspective. It puts forward an innovation framework that is capable of coherently integrating multiple design for sustainability (DfS) approaches developed so far. It is now widely understood that design can and must play a crucial role in the societal transformations towards sustainability. Design can in fact act as a catalyst to trigger and support innovation, and can help to shape the world at different levels: from materials to products, product–service systems, social organisations and socio-technical systems. This book offers a unique perspective on how DfS has evolved in the past decades across these innovation levels, and provides insights on its promising and necessary future development directions. For design scholars, this book will trigger and feed the academic debate on the evolution of DfS and its next research frontiers. For design educators, the book can be used as a supporting tool to design courses and programmes on DfS. For bachelor’s and master’s level design, engineering and management students, the book can be a general resource to provide an understanding of the historical evolution of DfS. For design practitioners and businesses, the book offers a rich set of practical examples, design methods and tools to apply the various DfS approaches in practice, and an innovation framework which can be used as a tool to support change in organisations that aim to integrate DfS in their strategy and processes.
Designing Complexity The Methodology And Practice Of Systems Oriented Design
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Author : Birger Sevaldson
language : en
Publisher: Common Ground Research Networks
Release Date : 2022-11-20
Designing Complexity The Methodology And Practice Of Systems Oriented Design written by Birger Sevaldson and has been published by Common Ground Research Networks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-20 with Design categories.
This book addresses one of the most pressing issues of our time: How can we design for, with, and in service of the complex world we live in? How can we be useful as designers in a rapidly changing world due to technological, political, and social processes, as well as climate change and nature destruction? Designers have some beneficial skills for planning with complex systems in mind, yet some old habits need to be overcome. Design's traditional purpose and role has been to solve problems, find order, organize, and simplify. Yet, the concept of designing complexity goes against these established beliefs because complexity cannot be designed away. So, instead, we present ways to live with, influence, and benefit from complex systems. There is no one "right" way presented in this book. Instead, many experiences, approaches, and perspectives are collected and presented. The process this book offers is a methodology called Systems Oriented Design (SOD). SOD is a design methodology and practice primarily geared toward understanding and working with complex systems. Several systems theories influence it, yet it remains true to its origin, the core of designing. SOD is a living and adaptable methodology. Though it is based on design thinking and design methodology, it is easily adapted and applied by anybody working with complex change processes.
Systems Thinking In Practice
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Author : Neville A. Dr. Stanton
language : en
Publisher: CRC Press
Release Date : 2018-09-03
Systems Thinking In Practice written by Neville A. Dr. Stanton and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-09-03 with Technology & Engineering categories.
This book presents the latest developments of Systems Thinking in Practice to the analysis and design of complex sociotechnical systems. The Event Analysis of Systemic Teamwork (EAST) method is applied to micro, meso and macro systems. Written by experts in the field, this text covers a diverse range of domains, including: automation, aviation, energy grid distribution, military command and control, road and rail transportation, sports, and urban planning. Extensions to the EAST method are presented along with future directions for the approach. Illustrates a contemporary review of the status of Distributed Cognition (DCOG) Presents examples of the application of Event Analysis of Systemic Teamwork (EAST) method Presents examples of the application of Event Analysis of Systemic Teamwork (EAST) method Discusses the metrics for the examination of social, task, and information networks Provides comparison of alternative networks with implications for design of DCOG in systems