Service Science And Knowledge Innovation
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Service Science Research Strategy And Innovation Dynamic Knowledge Management Methods
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Author : Delener, N.
language : en
Publisher: IGI Global
Release Date : 2012-01-31
Service Science Research Strategy And Innovation Dynamic Knowledge Management Methods written by Delener, N. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-01-31 with Business & Economics categories.
"This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.
Progressive Trends In Knowledge And System Based Science For Service Innovation
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Author : Kosaka, Michitaka
language : en
Publisher: IGI Global
Release Date : 2013-10-31
Progressive Trends In Knowledge And System Based Science For Service Innovation written by Kosaka, Michitaka and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-31 with Business & Economics categories.
Scientific investigation in the service industry has produced a major effect on productivity and quality in order to lead to new services. With ever-evolving internet technologies and information environments, system science and knowledge science seem to be an effective tool for service innovation in the 21st century. Progressive Trends in Knowledge and System-Based Science for Service Innovation illustrates new approaches to service innovation and new methodologies from the knowledge science and system science perspectives. Practitioners and researchers interested in knowing more about practical theories and successful examples in service science will find this book to be a vital asset to their studies.
Service Science And Knowledge Innovation
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Author : Kecheng Liu
language : en
Publisher: Springer
Release Date : 2014-04-28
Service Science And Knowledge Innovation written by Kecheng Liu and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-04-28 with Computers categories.
This book constitutes the refereed proceedings of the 15th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2014, held in Shanghai, China, in May 2014. The 39 revised papers presented at the main conference were carefully reviewed and selected from 88 submissions. Additionally, 10 papers were selected for presentation at two workshops held in the framework of ICISO 2014. The papers have been organized in the following topical sections: organizational semiotics: theory and concepts; organizational semiotics and applications; finance and service science; enterprise architecture; modelling and simulation and decision making and knowledge management. The last two sections contain papers from the Workshop on e-Health, the New Frontier of Service Science Innovation and the International Workshop on Information Engineering and Management.
Knowledge Driven Service Innovation And Management It Strategies For Business Alignment And Value Creation
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Author : Chew, Eng K.
language : en
Publisher: IGI Global
Release Date : 2012-11-30
Knowledge Driven Service Innovation And Management It Strategies For Business Alignment And Value Creation written by Chew, Eng K. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-30 with Business & Economics categories.
"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.
The Science Of Service Systems
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Author : Haluk Demirkan
language : en
Publisher: Springer Science & Business Media
Release Date : 2011-04-20
The Science Of Service Systems written by Haluk Demirkan and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-04-20 with Business & Economics categories.
The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.
Knowledge And Innovation In The New Service Economy
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Author : Birgitte Andersen
language : en
Publisher: Edward Elgar Publishing
Release Date : 2000-11-27
Knowledge And Innovation In The New Service Economy written by Birgitte Andersen and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-11-27 with Business & Economics categories.
'Knowledge and Innovation in the New Service Economy is an interesting book that provides a good overview of recent trends in the service sector. . . . This book is recommended for libraries supporting upper division and graduate programs in international business and e-commerce, or for those who want a thorough overview of the knowledge-based service economy.' - Steven W. Staninger, Business Information Alert Knowledge and innovation are key factors contributing to growth and prosperity in the new service economy. This book presents original, empirical and theoretical contributions to address the economic dimensions of knowledge and the organisation of knowledge intensive activity through specialised services. Specific analyses include: * macro statistics to highlight the contribution of services to economic activity * firm level survey data to identify and consider client relations * case studies of four innovation-oriented business services.
Service Science And The Information Professional
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Author : Yvonne de Grandbois
language : en
Publisher: Chandos Publishing
Release Date : 2013-10-31
Service Science And The Information Professional written by Yvonne de Grandbois and has been published by Chandos Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-31 with Language Arts & Disciplines categories.
As we transition to a service and information-based economy, information specialists are projected onto the leading edge of an emerging science. Service Science and theInformation Professional demonstrates how the power of this new transdisciplinary field can inform and transform the current information professional world. Service Science is about people, technology, information, and organizations. Service Science can be of great benefit to Information Centres everywhere, and Information Service outlets can be a tremendous field of research for this new science. iSchools and Schools of Information Studies can join Computer Science, Engineering and Business Schools in receiving research grants for the development of Service Science. Information professionals need to know this new discipline and be inspired to participate in it. Describes service science and its increasing relevance as a discipline Provides relevant information to those pursuing interests in Information science, Information literacy, service science, and information management illustrates that the transition to a service and information-based economy will require libraries to deal with both information and services Explains why information professionals need to know more about this emerging field Shows the value of research, and the importance of participating in this field
Handbook Of Service Science Volume Ii
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Author : Paul P. Maglio
language : en
Publisher: Springer
Release Date : 2018-10-16
Handbook Of Service Science Volume Ii written by Paul P. Maglio and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-10-16 with Business & Economics categories.
The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science, as well as established researchers who are adapting their frames for the modern service context. The first Handbook of Service Science marked the emergence of Service Science when disciplinary studies of business-to-customer service systems intertwined to meet the needs of a new era of business-to-business and global service ecosystems. Today, the evolving discipline of Service Science involves advanced technologies, such as smartphones, cloud, social platforms, big data analytics, and artificial intelligence. These technologies are reshaping the service landscape, transforming both business models and public policy, ranging from retail and hospitality to transportation and communications. By looking through the eyes of today’s new Service Scientists, it is anticipated that value and grand challenges will emerge from the integration of theories, methods, and techniques brought together in the first volume, but which are now rooted more deeply in service-dominant logic and systems thinking in this second volume. The handbook is divided into four parts: 1) Service Experience--On the Human-centered Nature of Service; 2) Service Systems–On the Nature of Service Interactions; 3) Service Ecosystems–On the Broad Context of Service; 4) Challenges–On Rethinking the Theory and Foundations of Service Science. The chapters add clarity on how to identify, enable, and measure service, thus allowing for new ideas and connections made to physics, design, computer science, and data science and analytics for advancing service innovation and the welfare of society. Handbook of Service Science, Volume II offers a thorough reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.
Serendipitous And Strategic Innovation
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Author : Shantha Liyanage
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2005-12-30
Serendipitous And Strategic Innovation written by Shantha Liyanage and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-12-30 with Political Science categories.
Innovation is a time-consuming process that involves invention as a beginning and a marketable service or product as an end. But innovation itself, once concluded, is not necessarily a constructive act as some innovations yield positive and some negative results. The way we recognize and develop innovation—so often a serendipitous and almost invisible act in its beginning—is thus a matter of primary importance in today's world where new thoughts and products play such a crucial role in economies across the globe. Nowhere is the general support structure required for success in innovation more starkly illuminated than in the fields of science and medicine, where human well-being is so manifestly at stake. In this work, which draws together the perspectives of a multidisciplinary group of professionals—medical doctors, innovation policy analysts, and academics in business management—Shantha Liyanage and his colleagues provide a thorough examination of the technology innovation process, and display its critical links with organizational functions, so the innovative capacities of organizations can be better prepared to meet the rapid changes of our age.
Case Studies In Service Innovation
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Author : Linda A. Macaulay
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-05-02
Case Studies In Service Innovation written by Linda A. Macaulay and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-02 with Business & Economics categories.
Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a celebration of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and an overview of the innovation itself, also addressing how success was measured, what success has been achieved to date and providing links to further information. The book is organized around five major themes, each reflecting recognized sources of service innovation: Business Model Innovation: new ways of creating, delivering or capturing economic, social, environmental and other types of value; The Organization in its Environment: an organization engaging beyond its own boundaries, with public private partnerships, sourcing knowledge externally, innovation networks, and open or distributed innovation; Innovation Management within an Organization: an organization actively encouraging innovation within its own boundaries using project teams, internal governance of innovation, and methods or tools that stimulate innovation; Process Innovation: changes in service design and delivery processes, such as consumer led innovation or consumers as part of the innovation process, service operations management, and educational processes; Technology Innovation: the use of technology, including ICT enabled innovation, ICTs that are themselves innovative and support the delivery of new services, new ICT services, new ways of delivering services associated with ICT products, and technology other than ICT. The final part of the book is given to four extended cases allowing for a more in-depth treatment of innovation within a complex service system. The extended cases also illustrate two important and growing trends, firstly the need for, and benefits of, a more customer centric approach to service innovation and secondly the need for better understanding of public services and the role of public-private partnerships in identifying and achieving innovation.