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Summary Of Legendary Service Review Keypoints And Take Aways


Summary Of Legendary Service Review Keypoints And Take Aways
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Summary Of Legendary Service Review Keypoints And Take Aways


Summary Of Legendary Service Review Keypoints And Take Aways
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Author : PenZen Summaries
language : en
Publisher: by Mocktime Publication
Release Date : 2022-11-28

Summary Of Legendary Service Review Keypoints And Take Aways written by PenZen Summaries and has been published by by Mocktime Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-28 with Study Aids categories.


The summary of Legendary Service – The Key Is To Care presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of Legendary Service provides an overview of the fundamentals of excellent customer service as well as specific instructions on how these can be applied in a business setting. If you follow this model, you will definitely be able to improve your company's overall performance. This is due to the fact that interacting with customers is an essential component of almost every business. Legendary Service summary includes the key points and important takeaways from the book Legendary Service by Ken Blanchard, Kathy Cuff and Vicki Halsey. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].



Summary Of Personality Not Included Review Keypoints And Take Aways


Summary Of Personality Not Included Review Keypoints And Take Aways
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Author : PenZen Summaries
language : en
Publisher: by Mocktime Publication
Release Date : 2022-11-28

Summary Of Personality Not Included Review Keypoints And Take Aways written by PenZen Summaries and has been published by by Mocktime Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-28 with Study Aids categories.


The summary of Personality Not Included – Why Companies Lose Their Authenticity and How Great Brands Get it Back presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of The book "Personality Not Included" from 2008 gives advice on how to create a fantastic public persona for your business. These ideas will show you how to cultivate a powerful personality for your company, explain why doing so is so vital, and assist you in removing the obstacles that stand between you and the achievement of your business goals. Personality Not Included summary includes the key points and important takeaways from the book Personality Not Included by Rohit Bhargava. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].



Summary Of On The Shortness Of Life Review Keypoints And Take Aways


Summary Of On The Shortness Of Life Review Keypoints And Take Aways
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Author : PenZen Summaries
language : en
Publisher: by Mocktime Publication
Release Date : 2022-10-17

Summary Of On The Shortness Of Life Review Keypoints And Take Aways written by PenZen Summaries and has been published by by Mocktime Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-10-17 with Study Aids categories.


The summary of On the Shortness of Life – Life Is Long If You Know How To Use It presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of The essay "On the Shortness of Life" (which was written in 49 AD) is about how to value life and how to make the most of it. These ideas will illuminate for you what aspects of this world truly matter, as well as how to steer clear of being sidetracked by trivial concerns. They will explain to you the source of true happiness and why exerting oneself physically does not necessarily result in a calm and content state of mind. On the Shortness of Life summary includes the key points and important takeaways from the book On the Shortness of Life by Seneca. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].



Summary Of It S Not How Good You Are It S How Good You Want To Be Review Keypoints And Take Aways


Summary Of It S Not How Good You Are It S How Good You Want To Be Review Keypoints And Take Aways
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Author : PenZen Summaries
language : en
Publisher: by Mocktime Publication
Release Date : 2022-11-29

Summary Of It S Not How Good You Are It S How Good You Want To Be Review Keypoints And Take Aways written by PenZen Summaries and has been published by by Mocktime Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-29 with Study Aids categories.


The summary of It’s Not How Good You Are, It’s How Good You Want to Be – The World’s Best Selling Book presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of It doesn't matter how skilled you already are; what matters is how skilled you want to become. imparts sound counsel to readers who are interested in turning their lofty goals into a tangible reality. In this book, Paul Arden takes readers behind the scenes of the world of advertising to reveal the best and most effective techniques for pitching ideas and getting the client to say yes. Throughout, Arden exhorts imaginative minds to think on a grand scale and to distance themselves from the everyday and the average. It’s Not How Good You Are, It’s How Good You Want to Be summary includes the key points and important takeaways from the book It’s Not How Good You Are, It’s How Good You Want to Be by Paul Arden. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected].



The Customer Service Revolution


The Customer Service Revolution
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Author : John R. DiJulius
language : en
Publisher:
Release Date : 2015

The Customer Service Revolution written by John R. DiJulius and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with Corporate culture categories.


Changing the world by creating a Customer service revolution! In today's world, it is all about rapid transactions versus genuine interactions. DiJulius illustrates ways to teach every member of your organization to have empathy and compassion for their Customer, internally and externally, which builds relationships and creates emotional connection and brand loyalty. The Customer Service Revolution is a practical--and entertaining--guide to offering exceptional experiences, which is currently one of the only sustainable differentiators amongst competing businesses.



Ignore Your Customers And They Ll Go Away


Ignore Your Customers And They Ll Go Away
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Author : Micah Solomon
language : en
Publisher: HarperCollins Leadership
Release Date : 2020-01-14

Ignore Your Customers And They Ll Go Away written by Micah Solomon and has been published by HarperCollins Leadership this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-14 with Business & Economics categories.


The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line. You'll enjoy inspirational and hilarious tales from the trenches as author Micah Solomon, one of the world's best-known customer service consultants and thought leaders, brings you with him on hands-on adventures assessing and transforming customer service in a variety of industries. In Ignore Your Customers (and They'll Go Away), you will find: Exclusive customer service secrets and proven turnaround methodologies showing you how to perform effective and lasting customer service transformation within your company. A dive into one of the hottest topics in business today: company culture, specifically how to build and sustain a customer-centric company culture. Case studies and anecdotes from the great customer-centric companies of our time. Each chapter concludes with a Business Reading Group Guide and a point-by-point summary to maximize your memory retention and make every insight actionable. Drawing on a wealth of stories assembled from today's most innovative and successful companies including Amazon, USAA, The Ritz-Carlton Hotel Company, Nordstrom, MOD Pizza, and more, Solomon reveals what it takes to turn an average customer interaction into one that drives customer engagement and lifelong loyalty.



Legendary


Legendary
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Author : Tommy Breedlove
language : en
Publisher: Morgan James Publishing
Release Date : 2020-01-14

Legendary written by Tommy Breedlove and has been published by Morgan James Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-14 with Self-Help categories.


“A guide offers an inspirational prescription for living life to the fullest. . . . an enjoyable reading experience . . . well-executed . . . ebullient and uplifting advice.” —Kirkus Reviews No one is born a legend—but anyone can become one. In the Wall Street Journal and USA Today bestseller Legendary, Tommy Breedlove provides a playbook of simple tools and strategies anyone can use to become truly Legendary in business and in life. Created from years of research, study, and practice in the areas of self-development, mindset mastery, relationship building, and business leadership, the Legendary playbook can help you: · Achieve greater financial and business success · Lead others with courage, conviction, and passion · Become a master over your thoughts and well-being · Take control of your time · Find peace, balance, and fulfillment without compromising ambition or success · Discover your life’s purpose · Build deep, loving, and trustworthy relationships · And so much more! Regardless of the obstacles you face, mistakes you’ve made in the past, where you live, what your background is, or how much money you make, you have what it takes to become a legend. The only question remaining is whether you will choose to step into your greater purpose to live a truly legendary life. “A roadmap for success in love and money—thus creating a legendary life. —Dan Miller, New York Times–bestselling author of 48 Days to the Work You Love



Secret Service


Secret Service
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Author : John R. DiJulius III
language : en
Publisher: AMACOM Div American Mgmt Assn
Release Date : 2003-01-28

Secret Service written by John R. DiJulius III and has been published by AMACOM Div American Mgmt Assn this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-01-28 with Business & Economics categories.


“Either you can decide to compete on price alone and pray you can maintain a cost structure to generate a profit, or you can provide magical moments that create value for your guests. . . . Throughout Secret Service, DiJulius demonstrates how to transform bland customer service standards into memorable customer experiences.”— from the foreword by Bill Capodagli and Lynn Jackson, coauthors of The Disney Way and Every Business Is Show Business How many successful businesses provide the kind of unforgettable client experience that keeps customers coming back time after time and year after year? John DiJulius has built his award-winning business around a customer service approach that has earned comparisons to Disney, Nordstrom, and other legendary customer experience pioneers. In Secret Service DiJulius reveals how to develop behind-the-scenes systems that will enable your business to * develop a great corporate culture that shows in the dedication and passion of your front-line people * “go deeper” with your existing customers * turn complaints into positive experiences * make each customer feel welcome, comfortable, important, and understood. DiJulius will teach you all the techniques that have catapulted his business to the top, making him one of the most sought-after service experts in America. By quantifying and examining each phase of the Customer Experience Cycle, Secret Service reveals clever, practical ideas that can be transformed into repeatable best practices in any organization and at every level. Packed with examples applicable to a wide range of industries, this book provides practical, realistic ways to reap the benefits of greater customer loyalty, exponentially expanded referral networks, lower employee turnover, and stronger bottom-line results.



Subscribed


Subscribed
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Author : Tien Tzuo
language : en
Publisher: Penguin UK
Release Date : 2018-06-05

Subscribed written by Tien Tzuo and has been published by Penguin UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-06-05 with Business & Economics categories.


SHORTLISTED FOR THE CMI MANAGEMENT BOOK OF THE YEAR INNOVATION AND ENTREPRENEURSHIP AWARD Today's consumers prefer the advantages of access over the hassles of ownership. It's not just internet services like Netflix and Spotify; even industrial firms like GE and Caterpillar are reinventing themselves as solutions providers. Whether you sell software, clothes, insurance, or industrial machines, you need to master the transition to the subscription model. Adapting to the subscription economy takes more than just deciding to sell subscriptions instead of products. You'll have to reinvent your company from the inside out -- from your accounting to your entire IT architecture. No matter how large or small your company, Subscribed gives you a practical, step-by-step framework to rebuild your business around a customer-centric, recurring revenue model.In ten years, we'll be subscribing to everything: information technology, transportation, retail, healthcare, even housing. Informed by insights straight from the servers of Zuora, the world's largest subscription finance platform, Subscribed is the book that explains how this shift really works -- and how business leaders can prepare and prosper.



Uplifting Service


Uplifting Service
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Author : Ron Kaufman
language : en
Publisher:
Release Date : 2012

Uplifting Service written by Ron Kaufman and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Business & Economics categories.


Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.