The Serving Mindset
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The Serving Mindset
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Author : Brock Farnoosh
language : en
Publisher: Simon and Schuster
Release Date : 2018-11-06
The Serving Mindset written by Brock Farnoosh and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-11-06 with Business & Economics categories.
What if you could stop selling altogether and grow your profits? With The Serving Mindset, you’ll learn how to serve, elevate your business success, and feel great about it! Targeted to business owners and entrepreneurs who are very good at what they do but feel guilt and shame around selling and sales and therefore limit their own success and overall possibilities, The Serving Mindset: Stop Selling and Grow Your Business positions selling as serving and takes readers through the process of why and how to acquire this “serving mindset” and put it into practice. For readers who hate sales, The Serving Mindset will help you diagnose the source of the issue, understand how your mindset affects your sales directly, and discover a fresh approach to selling as serving—an essential lesson for enabling any business to explore maximum levels of prosperity. Using case studies as well as the experience of the author and that of her professional-coaching clients, The Serving Mindset is sure to change how readers view selling, serving, and growing. The powerful insights and applications in this book are game-changers for every business owner and entrepreneur who wants to attract and secure ideal customers and premium clients while maintaining integrity to his or her own core values.
The Serving Mindset
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Author : Farnoosh Brock
language : en
Publisher: Skyhorse
Release Date : 2018-11-06
The Serving Mindset written by Farnoosh Brock and has been published by Skyhorse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-11-06 with Business & Economics categories.
What if you could stop selling altogether and grow your profits? With The Serving Mindset, you’ll learn how to serve, elevate your business success, and feel great about it! Targeted to business owners and entrepreneurs who are very good at what they do but feel guilt and shame around selling and sales and therefore limit their own success and overall possibilities, The Serving Mindset: Stop Selling and Grow Your Business positions selling as serving and takes readers through the process of why and how to acquire this “serving mindset” and put it into practice. For readers who hate sales, The Serving Mindset will help you diagnose the source of the issue, understand how your mindset affects your sales directly, and discover a fresh approach to selling as serving—an essential lesson for enabling any business to explore maximum levels of prosperity. Using case studies as well as the experience of the author and that of her professional-coaching clients, The Serving Mindset is sure to change how readers view selling, serving, and growing. The powerful insights and applications in this book are game-changers for every business owner and entrepreneur who wants to attract and secure ideal customers and premium clients while maintaining integrity to his or her own core values.
Desire To Serve
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Author : Vick T R
language : en
Publisher: Notion Press, Incorporated
Release Date : 2018-03-17
Desire To Serve written by Vick T R and has been published by Notion Press, Incorporated this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-17 with categories.
Have you ever wondered what makes a service experience memorable? Yes, it is the Desire To Serve. Loaded with real-life experiences, observations, and numerous interviews with people from different parts of the world, the writer Vick T.R gives an insight of how to inspire a service professional to serve better. He goes beyond good customer service and focuses on a change in mindset which is the essence of this book, Desire To Serve. With compelling evidence, he describes how infecting can bring about a transformational change in the service industry.
Creating A Customer Service Mindset
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Author : Jaquie Scammell
language : en
Publisher:
Release Date : 2018-06-05
Creating A Customer Service Mindset written by Jaquie Scammell and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-06-05 with Business & Economics categories.
Creating a customer service mindset is a book in three parts. It starts by looking at some of the best Australian businesses and their leaders with a customer service mindset. These organisations may not get as much street cred or exposure as Google, Amazon or Facebook, but they are leading the way when it comes to delivering superior customer service in the world. Next it looks at the future of work and the importance customer service and conscious leadership will have on the success of your organisation. The final part reveals the how you can instil a customer service mindset throughout your organisation by teaching them how to adopt a continuum of behaviours. The catch is that you, as a leader, have to adopt these behaviours, which will impact your employees performance, which in turn, impacts your customer interactions and loyalty, and then enhances your whole organisation.
The P R O Business Mindset
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Author : Tanvir Bhangoo
language : en
Publisher: TBX Digital Inc.
Release Date : 2022-02-01
The P R O Business Mindset written by Tanvir Bhangoo and has been published by TBX Digital Inc. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-01 with Business & Economics categories.
Speaker, Author, and P.R.O. Business Strategist Tanvir Bhangoo shares the leadership blueprint for achieving success in disruptive and uncertain environments – built from championship winning sports teams. Includes foreword by Jeff Adamson - Cofounder of SkiptheDishes and Neo Financial. Tasked with leading high stakes, transformational projects, tech executive Tanvir Bhangoo had to rely on more than just business fundamentals to excel. Tanvir applied leadership lessons from sports, based on what he had learned on the football field, to help organizations adapt and transform amid disruption and chaos. To share his winning formula with leaders around the world, he created The P.R.O. Business Mindset. This framework offers actionable leadership strategies to make big plays in the business world. In this book, Tanvir takes the reader through the 3 stages of The P.R.O. Business Mindset: O: The Off-Season (assess and build) R: The Regular Season (execute and implement) P: The Playoffs (optimize and gain momentum) Through engaging storytelling, Tanvir delivers tactical insights on how to build business playbooks and teams that can weather changes, allowing executives to battle competitive pressures, rising consumer demands, and turnover. It also includes 23 exclusive interviews with elite level athletes turned business leaders.
Leadership Mindsets
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Author : Linda Kaser
language : en
Publisher: Routledge
Release Date : 2009-03-04
Leadership Mindsets written by Linda Kaser and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-03-04 with Education categories.
The evidence is clear - school leaders make a difference to the learning of the pupils they serve. And yet, not all leaders have the same degree of impact. What are the factors that make the difference to student learning? Why are some leaders able to raise student achievement in schools in the most challenging circumstances whilst other leaders struggle to simply maintain the status quo? Drawing from international case study research over many years, from the experience of hundreds of school leaders serving widely diverse communities, Judy Halbert and Linda Kaser argue that there are six distinct mindsets that characterize the way successful, learning-oriented leaders operate and make sense of their professional world. These leaders are: motivated by intense moral purpose knowledgeable about current models of learning consistently inquiry-oriented able to build trusting relationships evidence-informed able to move to wise action. This book outlines an alternative way of thinking about school leadership. It examines research evidence that leaders will find most useful and suggests how they might use this evidence to maximise their learning and the learning of their students. Leadership Mindsets has been written specifically for aspiring to newly-appointed school leaders who are determined and motivated to create quality and equality for learners in the schools they serve, through networks of inquiry, learning and support.
Service Leadership
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Author : A. Reza Hoshmand
language : en
Publisher: Routledge
Release Date : 2021-08-15
Service Leadership written by A. Reza Hoshmand and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-15 with Business & Economics categories.
Service Leadership offers students, researchers, and leaders a leadership model originating in the service economy – but which is gaining ground in all sectors and industries – explained by experts that were key actors in that origination at DHL International. Designed for undergraduates and graduates but also useful for professionals in leadership positions, Hoshmand and Chung structure the book around the 3Cs of leadership in the service economy: Competence, Character, and Care. It shows how the integration of the 3Cs when applied in combination with each other creates an environment of trust within and outside the organization. Most importantly, it allows the reader to understand how a move from the manufacturing mindset (hierarchical decision making) to a service mindset (collective, qualitative, culturally sensitive) creates an ethical habitat and ecosystem that contributes to a firm’s competitiveness and adds value to its brand image. Incorporating elements of leadership literature, philosophy, psychology, sociology, economics, and political science, including cases, and supported by a teaching manual and a full set of slides, this book is ideal core reading for students of service leadership and leadership in the service economy, and valuable to those learning about leadership more broadly.
Service Mindset
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Author : Jaquie Scammell
language : en
Publisher: Major Street Publishing
Release Date : 2022-01-01
Service Mindset written by Jaquie Scammell and has been published by Major Street Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-01-01 with Business & Economics categories.
If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell's approach is simple and more human than simply introducing better processes and procedures and her approach works.Jaquie has studied organisations that provide the best customer service and from this research she has created a system which, if followed, will increase loyalty to your business. You too will be able to create a winning customer service mindset that will be adopted by your frontline service leaders, the people who impact your customer service staff, who impact your customers every day.In Service Mindset, Jaquie includes interviews with leaders from six of the best Australian businesses, which have a customer service mindset. These organisations may not have as much street cred as Google, Amazon or Facebook, but they lead the way when it comes to building a high performing service culture where customer loyalty is constantly increasing.
Dare To Serve
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Author : Cheryl Bachelder
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2015-03-16
Dare To Serve written by Cheryl Bachelder and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-03-16 with Business & Economics categories.
“A new perspective on servant leadership—challenging us to bring both courage and humility to the table—for the sake of the people and the enterprise.” —John C. Maxwell, New York Times-bestselling author In this updated edition of Dare to Serve, former Popeyes CEO Cheryl Bachelder shows that leading by serving is a rigorous and tough-minded approach that yields the best results. When she was named CEO of Popeyes in 2007, the stock price had slipped from $34 in 2002 to $13. The brand was stagnant, the team was discouraged, and the franchisees were just plain angry. Nine years later, restaurant sales were up 45 percent, restaurant profits had doubled, and the stock price was over $61. Servant leadership is sometimes derided as soft or ineffective, but this book confirms that challenging people to reach a daring destination, while treating them with dignity, creates the conditions for superior performance. The second edition of this bestselling book includes Bachelder’s post-Popeyes observations and new examples of how you can switch your leadership from self to serve. Ever engaging and inspirational, Bachelder takes you firsthand through the transformation of Popeyes and shows how anyone, at any level can become a Dare-to-Serve leader. “Extraordinary! Dare to Serve describes the kind of leadership so desperately needed in the 21st century. A powerful blend of courage and humility, Cheryl Bachelder’s engaging story offers a clear path for leaders to follow, and what makes her message so compelling is the tremendous results she’s produced. I highly recommend this book.” —Stephen M. R. Covey, New York Times-bestselling author of The Speed of Trust
Commando Mindset
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Author : Ben Williams
language : en
Publisher: Penguin UK
Release Date : 2021-01-14
Commando Mindset written by Ben Williams and has been published by Penguin UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-01-14 with Business & Economics categories.
'Extraordinary. This book will inspire you to reach your full potential' Jason Fox Are you stuck in a rut? Do you have more to give? Do you dream of leading a different life? Ben Williams was struggling with drug addiction and battling suicidal thoughts when he saw an advert for the Royal Marines Commandos that changed his life forever. Serving ten years in the Commandos, he learnt important lessons about purpose, integrity, motivation and teamwork. Leaving the Commandos because of injury, Ben set up a coaching business that has helped high-performance companies and professional sports teams like the England Football Squad, coaching them in the build-up to their outstanding performance at the 2018 World Cup. Now Ben is sharing his principles for success. In Commando Mindset, Ben reveals his process for achieving goals of any size to help you take your life to the next level. Inside you'll learn how to: - identify your personal inspirations and values - overcome your fears - set and achieve realistic goals - keep yourself motivated Whether you want to set up a business, run a marathon for the first time or learn a new skill, the Commando Mindset will help you reach your full potential and achieve anything you set your mind to.