Virtual Reference Training
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Virtual Reference Training
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Author : Buff Hirko
language : en
Publisher: American Library Association
Release Date : 2004-03-29
Virtual Reference Training written by Buff Hirko and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-03-29 with Education categories.
Provides librarians with the resources needed to help their patrons use virtual reference sources, with hands-on learning activities, exercises, and assessment tools.
Implementing Virtual Reference Services
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Author : Beth Thomsett-Scott
language : en
Publisher: American Library Association
Release Date : 2013-02-07
Implementing Virtual Reference Services written by Beth Thomsett-Scott and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-07 with Language Arts & Disciplines categories.
Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
Centers For Learning
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Author : James K. Elmborg
language : en
Publisher: Assoc of Cllge & Rsrch Libr
Release Date : 2005
Centers For Learning written by James K. Elmborg and has been published by Assoc of Cllge & Rsrch Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Education categories.
This collection examines the potential inherent in partnerships between libraries and writing centers and suggests that such partnerships might respond more effectively to student needs than separate efforts. The essays consist primarily of case studies of collaborations in institutions throughout the US. The concluding chapter reflects on the impl
The Virtual Reference Desk
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Author : R. David Lankes
language : en
Publisher:
Release Date : 2006
The Virtual Reference Desk written by R. David Lankes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Language Arts & Disciplines categories.
'The Virtual Reference Desk' is based on the peer-reviewed lead papers from the November 2004 virtual reference conference in Ohio. Divided into sections - management, evaluation and standards, technology, resources, research and policy - the book features chapters written by recognized leaders in the reference information field.
Virtual Reference Service
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Author : R. David Lankes
language : en
Publisher: ALA Neal-Schuman
Release Date : 2008
Virtual Reference Service written by R. David Lankes and has been published by ALA Neal-Schuman this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Language Arts & Disciplines categories.
Shares experts' best practices, forward-looking models, and advice on new developments in virtual reference. Discusses the building of consortia, motivational and coaching activities for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, and more.
Distributed Learning And Virtual Librarianship
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Author : Sharon G. Almquist
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2011-09-12
Distributed Learning And Virtual Librarianship written by Sharon G. Almquist and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-09-12 with Language Arts & Disciplines categories.
Brought to you by a team of experienced practitioners in the field, this book examines the vast topic of library support for distributed learning, providing both historical and contemporary viewpoints. What is the best way to deliver research resources to students who live "off campus"—as in, "way off campus," in a rural area without a high-speed Internet connection? And where does one find a complete (and accurate) synopsis of copyright guidelines that will prevent well-intentioned librarians from being labeled as the "copyright police"? The answers to these two questions regarding distributed learning—and many more—are contained in Distributed Learning and Virtual Librarianship. Written by practitioners in their field of expertise, this book documents the history of distributed learning and discusses current issues in distributed learning librarianship, with a special focus on the role of technology. Topics covered include virtual libraries, reference assistance, E-reserves and document delivery, administrative and marketing issues, and copyright concerns. This text is valuable to librarians working in public, school, and academic libraries.
The Virtual Reference Experience
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Author : R. David Lankes
language : en
Publisher:
Release Date : 2004
The Virtual Reference Experience written by R. David Lankes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Language Arts & Disciplines categories.
Virtual reference-today's fastest-expanding library service-raises many complex policy and implementation questions. Unfortunately, this service is in an early stage and experiences are limited. This groundbreaking volume combines the most current thinking and theory from experts and relates it to real-world virtual reference projects, studies, and findings from libraries across the nation. The editors have arranged the contributions into four distinct parts-Patrons of Digital Reference Services, Digital Reference Librarians, Digital Reference Services and Policies, and The Broader Context of Digital Reference-to highlight the users, staff, services, as well as societal, legal, and political environments within which digital reference services exist. The 13 chapters are based on presentations at the Virtual Reference Desk Conference, the nation's premier event for digital reference practitioners, that have been developed, updated, and refined for inclusion here. They cover design, operation, and marketing of services; user perceptions; training; personal interaction; policies; best practices and guidelines; user surveillance and privacy; and much more. Reference librarians, administrators, and information professionals will find these innovative ideas and practical experiences from the cutting-edge of virtual reference invaluable.
The Virtual Reference Handbook
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Author : Diane Kaye Kovacs
language : en
Publisher:
Release Date : 2007
The Virtual Reference Handbook written by Diane Kaye Kovacs and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Language Arts & Disciplines categories.
Rebecca Brumley provides this book with CD-Rom with solutions, new ideas for service in your library, and comparisons to measure your policies against.
Conducting The Reference Interview Third Edition
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Author : Catherine Sheldrick Ross
language : en
Publisher: American Library Association
Release Date : 2019-07-03
Conducting The Reference Interview Third Edition written by Catherine Sheldrick Ross and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-03 with Language Arts & Disciplines categories.
Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know; covers the ins and outs of the readers’ advisory interview; examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities; presents case studies of innovative reference and user encounters at a variety of libraries; offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media; features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes; discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff. Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.
Starting And Operating Live Virtual Reference Services
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Author : Marc Meola
language : en
Publisher:
Release Date : 2002
Starting And Operating Live Virtual Reference Services written by Marc Meola and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Computers categories.
In this text the minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service. They identify five service models: basic; homegrown; advanced; collaborative; and corporate.