1 001 Ways To Keep Customers Coming Back
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1 001 Ways To Keep Customers Coming Back
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Author : Donna Greiner
language : en
Publisher: Crown Currency
Release Date : 2011-07-20
1 001 Ways To Keep Customers Coming Back written by Donna Greiner and has been published by Crown Currency this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-07-20 with Business & Economics categories.
Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to: ·Creating products/services tailored to your customers' needs ·Recognizing and rewarding your most profitable trophy customers ·Using three kinds of guarantees to build customer trust ·Turning first-time customers into frequent buyers ·And much more!
How To Motivate And Retain Your Clients
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Author : IDEA Health & Fitness
language : en
Publisher: IDEA Health & Fitness Association
Release Date : 2002
How To Motivate And Retain Your Clients written by IDEA Health & Fitness and has been published by IDEA Health & Fitness Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Health & Fitness categories.
50 Powerful Ideas You Can Use To Keep Your Customers Third Edition
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Author : Paul R. Timm
language : en
Publisher: Red Wheel/Weiser
Release Date : 2002-05-15
50 Powerful Ideas You Can Use To Keep Your Customers Third Edition written by Paul R. Timm and has been published by Red Wheel/Weiser this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-05-15 with Business & Economics categories.
50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for More Ultimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization’s bottom line more than any ad campaign, marketing program, or PR effort. This book is designed to get all managers and employees thinking about the little things that can make all the difference. It’s a quick read—you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It’s packed with practical, applicable suggestions that can be put to work immediately, such as how to: Turn angry customers into lifelong clients Use a simple gesture to immediately put customers at ease Listen with more than your ears Easily give customers more than they expect Use negative feedback for positive action Managers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centered innovations to create a consistent and persistent strengthening of your customer base.
More Loyal Customers
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Author : Kevin Stirtz
language : en
Publisher: CreateSpace
Release Date : 2008-04-11
More Loyal Customers written by Kevin Stirtz and has been published by CreateSpace this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-11 with Business & Economics categories.
Keep your customers coming back again and again! If you want to grow your company, the best way to start is by increasing customer loyalty. According to one study, a 5% growth in customer loyalty can lead to a growth in profits of anywhere from 25% to 95%. So increasing customer loyalty makes sense. This book gives you real-world examples, tips, tools and advice on how to get started. It's fast-reading but packed full of valuable ideas and suggestions you can use right away. Here are some examples of what you'll learn from this book: * The most important thing you can do to get customers coming back. * Six powerful steps to deliver great customer service. * How to create customer evangelists for your company. * What your customers really want. Now these tools are available to you in this valuable book. Buy this book now, read it today and you could be on your way to increased customer loyalty tomorrow!
1001 Ideas To Create Retail Excitement
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Author : Edgar A. Falk
language : en
Publisher: Penguin
Release Date : 2003-09-30
1001 Ideas To Create Retail Excitement written by Edgar A. Falk and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-09-30 with Business & Economics categories.
In a new, completely revised and updated edition of his 1999 classic 1001 Ideas to Create Retail Excitement, public relations and marketing guru Edgar Falk shows small, medium, and large business owners how to make the most of retail opportunities in any economic environment, and teaches all business owners how to think big in the face of growing competition and consumer insecurity. In our ever-changing economy, Falk's strategies are an absolute necessity for survival and success. Here, he offers a veritable encyclopedia of practical suggestions that show small- to medium-sized retailers how to attract new customers, then goes on to offer solid, time-tested advice on how to keep them coming back, over and over again. From proven-successful ideas for eye-catching window displays, in-store promotions, and special events to tested strategies for market research and publicity, this guide provides everything the small business owner needs to become more aggressive and effective in pulling in customers and fending off competition.
Winning At Customer Retention
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Author : Jo Anna Brandi and Company
language : en
Publisher:
Release Date : 1995-01-01
Winning At Customer Retention written by Jo Anna Brandi and Company and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995-01-01 with Consumer satisfaction categories.
A little book with big impact, this one-idea-on-a- page book delivers insight that can be used at every level of an organization to build and sustain customer retention and loyalty. Based on the premise that the businesses that will thrive are those that recognize and nurture strong, trusting relationships, "Winning" offers a new look at the interaction between marketing and customer care. At the heart of "relationship marketing" is relationship mastery. The better you are at building relationships the better you are at business. This book presents a diverse mix of relationship skills - some geared towards external customers some towards internal customers and some towards the individual - all designed to create customer loyalty and enhance customer lifetime value. Covering topics from Defining Values to Having Fun, it's short, clever, easy to read and most importantly useful in teaching every person in the company the importance of customer caring at all levels. After all, Customer Caring is everyone's business. This was Jo Anna Brandi "The Customer Care Lady's" first look and it still remain a favorite after it's fourth printing!
1001 Ways To Take Initiative At Work
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Author : Bob B. Nelson
language : en
Publisher: Hachette UK
Release Date : 1999-10-01
1001 Ways To Take Initiative At Work written by Bob B. Nelson and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-10-01 with Business & Economics categories.
1001 WAYS to Take Initiative at Work is about managing up--about employees taking ownership of their jobs, whether it's an assistant working for a manager or a VP working for the CEO. Third in the 1001 Ways series by bestselling business writer Bob Nelson, whose 1001 Ways to Reward Employees and 1001 Ways to Energize Employees have over 900,000 copies in print, TAKE INITIATIVE is the first management book for employees. Weaving together case studies, examples, quotes, research highlights, and the author's own "Tool Box" of management techniques and exercises, this practical handbook will show every reader how to develop self-leadership, set goals, create learning opportunities, take risks, build a team, sell ideas, and work both within and outside the larger organization. Taking initiative is about a former secretary at Johnsonville Foods who originated and now runs the company's thriving mail-order business. It's about a technical writer who created Xerox's popular "webmaster" website. And it's about you. As Bob Nelson proves, employees have much more power than they think--taking initiative is how to harness that power and reap its rewards. By the bestselling author of 1001 Ways to Reward Employees and 1001 Ways to Energize Employees, with over 900,000 copies in print.
1001 Ways To Get In Shape
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Author : Susannah Marriott
language : en
Publisher: Dorling Kindersley Ltd
Release Date : 2009-02-02
1001 Ways To Get In Shape written by Susannah Marriott and has been published by Dorling Kindersley Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-02-02 with Health & Fitness categories.
1001 ways to boost fitness, tone up and be positive about your body shape Want to be fitter and healthier, but struggling for time and ideas? Here are 1001 simple ways to get your body in shape whatever your age or lifestyle. Packed with simple exercise routines and activities that absolutely everyone can enjoy; from using a pedometer to more unusual ideas like taking up skating or a floor-scrubbing workout. Discover how positive thinking can help you get in shape and learn to boost your happiness and self-confidence. Plus, find quick-fix healthy recipes, pampering products and motivational diet tips. Nothing radical, punishing or expensive: just bite-sized tips for getting in shape, feeling fantastic and staying that way.
1 001 Ways To Motivate Yourself And Others
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Author : Sang H. Kim
language : en
Publisher: Turtle Press
Release Date : 1996
1 001 Ways To Motivate Yourself And Others written by Sang H. Kim and has been published by Turtle Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Self-Help categories.
Having trouble accomplishing your goals? Can't get started on the road to your dream? Wish you were more productive, more creative, more in charge? Want to make tough decisions without procrastination? We've all known those who seem to always run on the track to success. They are not necessarily smarter or harder workers; what they do know is how to create the inner spark that will turn their ideas into action. In this book, Sang H. Kim, a premier motivational speaker and bestselling author, shows you how to bring out the spark that will motivate you to succeed. Discover what it takes to successfully motivate yourself, your collegues, your team members, your students, your employees, your customers, even your boss, to make your life easier and more productive. 1,001 Ways to Motivate Yourself and Others is packed with hundreds of proven, effective, practical ways to get yourself moving on the road to success. Book jacket.
1001 Ways To Relax
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Author : Susannah Marriott
language : en
Publisher: Dorling Kindersley Ltd
Release Date : 2008-05-01
1001 Ways To Relax written by Susannah Marriott and has been published by Dorling Kindersley Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-05-01 with Health & Fitness categories.
1001 great ways to unwind, relax and enjoy yourself, however hectic your lifestyle Feeling stressed and want to learn how to relax? Here are 1001 easy-to-follow ways to unwind. Follow bite-sized advice on kicking back and relaxing: pick up simple ideas for managing anger and keeping calm, massage techniques and yoga poses to help you de-stress and tips to cope with work and other stressful situations that would normally have you tearing your hair out. Plus find 100% natural recipes for relaxing, including bath oils and herbal teas. No drugs or expensive therapy required: cope with your packed schedule, feel great and survive life in a busy world!