Effective Telemarketing Skills
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Effective Telemarketing Skills
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Author : Isaiah Osterberger
language : en
Publisher:
Release Date : 2021-08-10
Effective Telemarketing Skills written by Isaiah Osterberger and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-10 with categories.
Telemarketing is different from telesales. The latter is about trying to open and close business over the phone. Telemarketing, on the other hand, is all about trying to create opportunities. It can be used for market research (polling the opinion of decision makers) or it can be used simply to collect accurate information to employ other marketing techniques (such as finding out the decision maker's name and e-mail address in order to target e-mail marketing). This book will guide you through the ins and outs of overcoming your fear of telemarketing and cold calling, and help you to design your own professional sounding scripts. It covers off how to respond to certain situations and especially how to deal with belligerent gatekeepers and provides you with several proven scripts and lines you can use or adapt for your own uses. Anyone considering entering the telemarketing profession, or any sales people tasked with regular cold call prospecting to create their own leads and opportunities should get hold of a copy of this book.
Telesales
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Author : Aide Dalo
language : en
Publisher:
Release Date : 2021-08-11
Telesales written by Aide Dalo and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-11 with categories.
It may not be popular but outbound telemarketing is one of the most effective strategies for growing a business. The good news is that this doesn't have to be hard, and it doesn't have to involve bullying potential clients into submission, either. Building an effective telemarketing strategy for business growth is all about learning to tap into the value that you bring your clients and potential clients. This book is for you to increase sales and get many benefits. Achievement takes hard work, exploration, information, and responsibility; however, genuine triumph comes through genuineness, simplicity, and alignment with your promise. Buy this book now
Professional Tele Marketing Skills The Master Guide To Selling On Phone
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Author : GERARD ASSEY
language : en
Publisher: Gerard Assey
Release Date :
Professional Tele Marketing Skills The Master Guide To Selling On Phone written by GERARD ASSEY and has been published by Gerard Assey this book supported file pdf, txt, epub, kindle and other format this book has been release on with Business & Economics categories.
Professional Tele-Marketing Skills-The Master Guide to Selling on Phone has been uniquely designed, to help transform you into a Master Tele-Marketer by helping you discover the secrets that drive the world’s top tele-sales professionals. It will help you or your team create the habits and lasting changes by enabling you replace current unacceptable patterns that are costing your company sales with new ones, that will now help you achieve your sales goals faster and more consistently. Written at a time when the COVID pandemic has undoubtedly pushed organizations into rethinking ways and means to continue to operate their businesses especially with the restrictions on safe distancing. The world over is adjusting to COVID, with social distancing orders having compelled people to find alternatives to face-to-face meetings, by working from homes or remote locations. As a result, telemarketing solutions have never been more popular than this time, as in order to conduct business without disruption, professionals and businesses have now turned more than ever before to tele-calling to stay connected with their team members and customers. The entire book has been split into several step by step, easy and digestible modules, to help you take back and put to practice each step into a real life situation. That way these skills that you will learn will stay with you, enabling you to become more professional and successful in a sales role using the phone, that will help ‘win and keep customers for life’! You will be able to: · Derive the benefits from the effectiveness of consultative selling and how different it is from the traditional sales approach · Learn how to guide prospects through the buying process · Proven behaviors that make you stand out as a telesales professional · A thorough understanding of the attributes and activities of a professional telesales person · Effectively prepare for any telesales call · Make cold calls in a professional manner, right from handling gate-keepers and getting through to the right decision-makers · Be able to manage your data and lists much better · Build rapport and trust with a customer right during the approaching stage itself. · Effectively uncover a customer’s needs, problems and opportunities and be able to demonstrate how your product features can help a customer meet a need/solve a problem (proving value). · Overcome objections, cope with turn-downs, rejection or call reluctance · Be able to recommend an appropriate solution (recommending) and close business deals effectively after showing a customer how specific business objectives can be met and benefit by using your recommended product or service (closing) · Effectively and professionally sell to B2B/ Key Accounts using a structured approach · Implement the entire consultative selling process into your daily work · And…most importantly, in every chapter or topic that is covered, there are several exercises for you to work on and put the new skills to immediate use. With no gimmicks, no jargon, just emphasis on relationship building, I believe that this is a well structured course on 100% building value and long lasting partnerships with your customer!
The Professional Telemarketers Handbook
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Author : Elwyn Coventry
language : en
Publisher: Topsy Publishing
Release Date : 2018-04-03
The Professional Telemarketers Handbook written by Elwyn Coventry and has been published by Topsy Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-03 with Business & Economics categories.
The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in telephone contact can destroy previous work or deter a potential long term customer. Conversely a pleasant and business like tone and manner can increase the goodwill for the client which is being represented. Any individual who traverses the full gambit of modem telemarketing training, theory and practice will acquire skills which are easily transferable to other field as essentially this builds strength in communication which is the basis of most business transactions. Some of the areas covered: - Components of a call - Using your voice - Effective communictaion - Questioning - Listening - Identifying the decision maker - Closing the call - Managing angry customers A good telemarketer is a valuable asset to any organisation and this book aims to fine tune your skill set and keep you ahead of your colleagues and thus more employable.
Top Telemarketing Techniques
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Author : Ellen Bendremer
language : en
Publisher: Red Wheel/Weiser
Release Date : 2003-05-19
Top Telemarketing Techniques written by Ellen Bendremer and has been published by Red Wheel/Weiser this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-05-19 with Business & Economics categories.
Top Telemarketing Techniques is an information-packed resource for all sales professionals. It offers expert insight and proven strategies for using the telephone as a powerful and effective sales tool. This book offers valuable information needed to develop, improve upon, and fully utilize your telephone sales skills, allowing you to close more sales over the telephone. Telemarketing is a highly cost-effective and timesaving alternative to most other forms of sales and marketing for any organization. Top Telemarketing Techniques offers solutions for utilizing the telephone to close more sales and generate higher revenues. If you're a salesperson, manager, entrepreneur, or business leader, this is the one sales training book you need to begin maximizing your use of the telephone in order to vastly improve sales and customer relations.
The Art Of Telemarketing
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Author : Israel Brinius
language : en
Publisher:
Release Date : 2021-08-11
The Art Of Telemarketing written by Israel Brinius and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-11 with categories.
It may not be popular but outbound telemarketing is one of the most effective strategies for growing a business. The good news is that this doesn't have to be hard, and it doesn't have to involve bullying potential clients into submission, either. Building an effective telemarketing strategy for business growth is all about learning to tap into the value that you bring your clients and potential clients. This book is for you to increase sales and get many benefits. Achievement takes hard work, exploration, information, and responsibility; however, genuine triumph comes through genuineness, simplicity, and alignment with your promise. Buy this book now
Successful Telemarketing
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Author : Bob Stone
language : en
Publisher: McGraw Hill Professional
Release Date : 1992
Successful Telemarketing written by Bob Stone and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Business & Economics categories.
The all-new second edition of this marketing bestseller will keep your business up to speed with rapid changes that are transforming the use of telemarketing. Whether you're starting or strengthening your programs, Stone & Wyman show you the latest techniques to cut costs and increase sales and prof
Successful Telemarketing
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Author : Bob Stone
language : en
Publisher: National Textbook Company Trade
Release Date : 1986-01-01
Successful Telemarketing written by Bob Stone and has been published by National Textbook Company Trade this book supported file pdf, txt, epub, kindle and other format this book has been release on 1986-01-01 with Business & Economics categories.
Powerful Telephone Skills
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Author :
language : en
Publisher:
Release Date : 2004
Powerful Telephone Skills written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Telephone etiquette categories.
Effective Call Center Soft Skills
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Author :
language : en
Publisher: Excel Books India
Release Date :
Effective Call Center Soft Skills written by and has been published by Excel Books India this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.