Empathic Design
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Empathic Design
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Author : Elgin Cleckley
language : en
Publisher: Island Press
Release Date : 2024-01-16
Empathic Design written by Elgin Cleckley and has been published by Island Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-01-16 with Architecture categories.
How do you experience a public space? Do you feel safe? Seen? Represented? The response to these questions may differ based on factors including your race, age, ethnicity, or gender identity. In the architecture and design professions, decisions about the articulation of public spaces and who may be honored in them have often been made by white men. How do designers rethink design processes to produce works that hold space for the diversity of people using them? In Empathic Design, designer and architecture professor Elgin Cleckley brings together leaders and visionary practitioners in architecture, urban design, planning, and design activism to help explore these questions. Cleckley explains that empathic designers need to approach design as iterative, changing, and shifting to say, “we see you”, “we hear you”. Part of an emerging design framework, empathic designers work with and in the communities affected. They acknowledge the full history of a place and approach the lived experience and memories of those in the community with respect. Early chapters explore broader conceptual approaches, proposing definitions of empathy in the context of design, disrupting colonial narratives, and making space for grief. Other chapters highlight specific design projects, including the Harriet Tubman Memorial in Newark, The Camp Barker Memorial in Washington, D.C., the Freedom Center in Oklahoma City, and the Charlottesville Memorial for Peace and Justice. Empathic Design provides essential approaches and methods from multiple perspectives, meeting the needs of our time and holding space for readers to find themselves.
Empathic Service Design
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Author : Melanie Sarantou
language : en
Publisher: Bloomsbury Publishing
Release Date : 2025-07-24
Empathic Service Design written by Melanie Sarantou and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-24 with Design categories.
Through case studies from across the globe, this book helps designers understand how forward-looking service prototyping, analysis and tools can promote and create empathic, emotion-oriented and relevant services. Despite services being at the core of organisations, to create service flows, designers, groups and their diverse stakeholders must negotiate ever more complex and hybrid interactions between human and more-than-human role players in service delivery. The challenge lies in delivering empathic, relevant and desirable services, despite these complexities. New knowledge is needed to bridge the gaps, uncertainties and even anxieties that organisations face in making their service delivery empathic and keeping them purposeful to users. Addressing problems within service delivery like empathy fatigue, poor collaboration, and siloed work experiences that lead to poorly-functioning systems, the authors suggest concrete solutions for developing empathetic approaches and tools with consideration for the needs of participants. The book critically examines the role of empathy, and explores how compassionate understanding of the end-user is key to success. Case studies include mapping of children's services, wearable technologies for pandemics, understanding cultural sensitivity, emojis and chat bots, and AI used in care settings.
Well Designed
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Author : Jon Kolko
language : en
Publisher: Harvard Business Review Press
Release Date : 2014-10-28
Well Designed written by Jon Kolko and has been published by Harvard Business Review Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-28 with Business & Economics categories.
From Design Thinking to Design Doing Innovators today are told to run loose and think lean in order to fail fast and succeed sooner. But in a world obsessed with the new, where cool added features often trump actual customer needs, it’s the consumer who suffers. In our quest to be more agile, we end up creating products that underwhelm. So how does a company like Nest, creator of the mundane thermostat, earn accolades like “beautiful” and “revolutionary” and a $3.2 billion Google buyout? What did Nest do differently to create a household product that people speak of with love? Nest, and companies like it, understand that emotional connection is critical to product development. And they use a clear, repeatable design process that focuses squarely on consumer engagement rather than piling on features for features’ sake. In this refreshingly jargon-free and practical book, product design expert Jon Kolko maps out this process, demonstrating how it will help you and your team conceive and build successful, emotionally resonant products again and again. The key, says Kolko, is empathy. You need to deeply understand customer needs and feelings, and this understanding must be reflected in the product. In successive chapters of the book, we see how leading companies use a design process of storytelling and iteration that evokes positive emotions, changes behavior, and creates deep engagement. Here are the four key steps: 1. Determine a product-market fit by seeking signals from communities of users. 2. Identify behavioral insights by conducting ethnographic research. 3. Sketch a product strategy by synthesizing complex research data into simple insights. 4. Polish the product details using visual representations to simplify complex ideas. Kolko walks the reader through each step, sharing eye-opening insights from his fifteen-year career in product design along the way. Whether you’re a designer, a product developer, or a marketer thinking about your company’s next offering, this book will forever change the way you think about—and create—successful products.
Design Empathy Interpretation
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Author : Ilpo Koskinen
language : en
Publisher: MIT Press
Release Date : 2023-09-12
Design Empathy Interpretation written by Ilpo Koskinen and has been published by MIT Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-09-12 with Design categories.
A new, empathic approach to design research, drawn from the informed experiences of a leading design research program in Finland. Design, Empathy, Interpretation tells the story of empathic design, a design research program at Aalto University in Helsinki, Finland, that has developed an interpretive approach to design over the past twenty years. As one of the leaders of the Helsinki group, Ilpo Koskinen draws on his own experiences to offer readers a general intellectual and professional history of design research, and argues for what he calls an interpretive approach. Design, Empathy, Interpretation shows how the group has created connections all across the globe, and how a seemingly soft approach to design research can be useful in both industry and government. Koskinen follows design research’s transformation from questions of usability, in the 1980s, through to the revolution in personal electronics and the “user-centered” turn of the 1990s. Using the research community in Helsinki as a case study, and moving between specific projects and theoretical debates, he offers readers a focused introduction to the major methodological and intellectual challenges—as well as the opportunities—of design research. He argues that all design tasks, however simple or complex, begin with understanding the way humans ascribe meaning, both as individuals and as actors in complex societies. Thus all design research must be interpretive at its core.A new, empathic approach to design research, drawn from the informed experiences of a leading design research program in Finland.
Empathy And The Aesthetic Mind
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Author : Katerina Bantinaki
language : en
Publisher: Bloomsbury Publishing
Release Date : 2025-06-26
Empathy And The Aesthetic Mind written by Katerina Bantinaki and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-26 with Art categories.
Empathy is widely acknowledged as a central, if not necessary, mechanism for understanding works of art, and even as the mode of engagement that mediates art's edifying effects. Bringing together 15 essays by established scholars, this volume probes the character and role of empathy in our engagement with different forms of art, but also the value of such engagement for cognition, our emotive life, and our moral stance. Opening with a historical reconstruction of the origins of the concept of empathy, the volume develops in four parts that explore in turn our empathic engagement with fictional characters, the cognitive value of such engagement, its relevance for moral agency, as well as the thorny issue of empathic engagement with the inanimate in art, focusing on music and architecture. With an interest in both aesthetics and philosophy of mind, the volume provides an in-depth discussion of these themes, giving careful attention to historical, systematic, and interdisciplinary perspectives.
Empathy And Business Transformation
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Author : Melanie Sarantou
language : en
Publisher: Taylor & Francis
Release Date : 2022-10-05
Empathy And Business Transformation written by Melanie Sarantou and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-10-05 with Business & Economics categories.
Due to its potential transformative nature, empathy has increasingly received attention in business, psychology, neuroscience, education, medicine, social sciences and design, to mention only a few. During the last two decades, discussions about the role of empathy in design and creative research and practice have developed, with empathy perceived as a key instrument in human-centred design and design thinking. This book revisits the powerful concept of empathy in the new post-pandemic era in which ubiquitous digitalisation presents challenges to retaining human-centredness when developing products and services. The book presents a practical four-step approach to the challenges presented concerning how organisations can turn from merely feeling empathy with or for people, to actions of empathy and compassion that can be implemented with and by communities. A wide range of organisations and organisational settings can benefit from the presented case studies and research methods. Through them, the book explores how to discover, share and act with empathy and compassion in the new digitally driven post-pandemic era to innovate across a wide range of organisations, including for-profit and not-for-profit businesses and those in the public and third sectors. This edited volume will appeal to global researchers in the fields of product and service design and digital, social innovation, as well those interested in organisational development. The practical, interdisciplinary nature of the book and innovative four-step approach will also appeal to upper-level students.
The Routledge Companion To Design Studies
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Author : Penny Sparke
language : en
Publisher: Routledge
Release Date : 2016-06-17
The Routledge Companion To Design Studies written by Penny Sparke and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-06-17 with Social Science categories.
Since the 1990s, in response to dramatic transformations in the worlds of technology and the economy, design - a once relatively definable discipline, complete with a set of sub-disciplines - has become unrecognizable. Consequently, design scholars have begun to address new issues, themes and sub-disciplines such as: sustainable design, design for well-being, empathic design, design activism, design anthropology, and many more. The Routledge Companion to Design Studies charts this new expanded spectrum and embraces the wide range of scholarship relating to design - theoretical, practice-related and historical - that has emerged over the last four decades. Comprised of forty-three newly-commissioned essays, the Companion is organized into the following six sections: Defining Design: Discipline, Process Defining Design: Objects, Spaces Designing Identities: Gender, Sexuality, Age, Nation Designing Society: Empathy, Responsibility, Consumption, the Everyday Design and Politics: Activism, Intervention, Regulation Designing the World: Globalization, Transnationalism, Translation Contributors include both established and emerging scholars and the essays offer an international scope, covering work emanating from, and relating to, design in the United Kingdom, mainland Europe, North America, Asia, Australasia and Africa. This comprehensive collection makes an original and significant contribution to the field of Design Studies.
Human Dynamics And Design For The Development Of Contemporary Societies
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Author : Daniel Raposo, Nuno Martins and Daniel Brandão
language : en
Publisher: AHFE International
Release Date : 2023-07-19
Human Dynamics And Design For The Development Of Contemporary Societies written by Daniel Raposo, Nuno Martins and Daniel Brandão and has been published by AHFE International this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-07-19 with Technology & Engineering categories.
Proceedings of the 14th International Conference on Applied Human Factors and Ergonomics (AHFE 2023), July 20–24, 2023, San Francisco, USA
Health And Well Being For Interior Architecture
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Author : Dak Kopec
language : en
Publisher: Taylor & Francis
Release Date : 2017-06-26
Health And Well Being For Interior Architecture written by Dak Kopec and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-06-26 with Architecture categories.
Cover -- Title -- Copyright -- Dedication -- Contents -- List of Contributors -- Foreword -- 1 Traditional and Alternative Approaches to Health and Well-being -- 2 Co-producing Our Habitat for Health and Well-being -- 3 Human Factors and Ergonomics through the Lifespan -- 4 Designing to Confront the Adverse Health Impacts of Workplace Sitting -- 5 Communicable Diseases and our Environments -- 6 Environmental Contaminants -- 7 Green Design and Health -- 8 Health and Wellness in Today's Technological Society -- 9 Salutogenic Design for Birth -- 10 Healthy Schools, Healthy Lifestyles: Literature Review -- 11 Universal Design, Design for Aging in Place, and Habilitative Design in Residential Environments -- 12 Empathic Design Matters -- 13 The Role of Place in Well-being -- 14 Designing for Spirituality -- 15 Safety, Security, and Well-being within the Dimensions of Health Care -- 16 The Intersection of Law, Human Health, and Buildings -- Afterword -- Index
Computer Aided Architectural Design Design Imperatives The Future Is Now
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Author : David Gerber
language : en
Publisher: Springer Nature
Release Date : 2022-03-24
Computer Aided Architectural Design Design Imperatives The Future Is Now written by David Gerber and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-03-24 with Computers categories.
This book constitutes selected papers of the 19th International Conference on Computer-Aided Architectural Design Futures, CAAD Futures 2021, held in Los Angeles, CA, USA, in July 2021. The 33 revised full papers presented were carefully reviewed and selected from 97 submissions. The papers are organized in topical sections on past futures and present futures: research and pedagogy; past futures and present futures: aesthetics and ethics of space; architectural automations and augmentations: design; architectural automations and augmentations: fabrication; architectural automations and augmentations: environment; architectural automations and augmentations: spatial computing.