How To Win Customers For Life The Science Of Creating Raving Fans Who Buy Again And Again
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How To Win Customers For Life The Science Of Creating Raving Fans Who Buy Again And Again
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Author : Silas Mary
language : en
Publisher: Recorded Books
Release Date : 2025-02-26
How To Win Customers For Life The Science Of Creating Raving Fans Who Buy Again And Again written by Silas Mary and has been published by Recorded Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-26 with Business & Economics categories.
Creating loyal, repeat customers is the key to building a sustainable business. "How to Win Customers for Life" shows you the science behind customer retention and how to create raving fans who keep coming back for more. This book provides strategies for building strong relationships with customers, exceeding their expectations, and providing exceptional value that keeps them loyal. You’ll learn how to leverage customer feedback, implement retention programs, and create an experience that keeps your clients engaged long-term. Whether you run a small business or a large corporation, this book will teach you how to turn your customers into lifetime supporters who buy again and again.
The Snowball System
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Author : Mo Bunnell
language : en
Publisher: Hachette UK
Release Date : 2018-09-11
The Snowball System written by Mo Bunnell and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-09-11 with Business & Economics categories.
Mo Bunnell's comprehensive system will help you win more clients, build stronger relationships, and bring in more business. If you're good at doing something, and you need to connect with paying clients in order to keep doing it, this book is for you. There are more of us out there than you might think -- from professionals like lawyers and consultants to big company account managers and freelancers of all stripes. And this book will teach you how to sell yourself without selling your soul. In The Snowball System, Mo Bunnell offers powerful and proven tools for business development. Whether you are gregarious or introverted, whether you are a part of a small startup or a massive multinational, Bunnell's science-based system is effective and efficient, and easily adapted into your day-to-day work. With The Snowball System, you will not only succeed at growing your business, you'll learn to enjoy doing the activities that drive that growth. You'll be happier, and so will your clients.
Never Lose A Customer Again
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Author : Joey Coleman
language : en
Publisher: National Geographic Books
Release Date : 2018-04-03
Never Lose A Customer Again written by Joey Coleman and has been published by National Geographic Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-03 with Business & Economics categories.
Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences. While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel neglected in the early stages of customer onboarding. In Never Lose a Customer Again, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line. He identifies eight distinct emotional phases customers go through in the 100 days following a purchase. From an impulse buy at Starbucks to the thoughtful purchase of a first house, all customers have the potential to experience the eight phases of the customer journey. If you can understand and anticipate the customers' emotions, you can apply a myriad of tools and techniques -- in-person, email, phone, mail, video, and presents -- to cement a long and valuable relationship. Coleman's system is presented through research and case studies showing how best-in-class companies create remarkable customer experiences at each step in the customer lifecycle. In the "Acclimate" stage, customers need you to hold their hand and over-explain how to use your product or service. They're often too embarrassed to admit they're confused. Take a cue from Canadian software company PolicyMedical and their challenge of getting non-technical users to undergo a complex installation and implementation process. They turned a series of project spreadsheets and installation manuals into a beautiful puzzle customers could assemble after completing each milestone. In the "Adopt" stage, customers should be welcomed to the highest tier of tribal membership with both public and private recognitions. For instance, Sephora's VIB Rogue member welcome gift provides a metallic membership card (private recognition) and a members-only shade of lipstick (for public display). In the final stage, "Advocate," loyal customers and raving fans are primed to provide powerful referrals. That's how elite entrepreneurial event MastermindTalks continues to sell-out their conference year after year - with zero dollars spent on marketing. By surprising their loyal fans with amazing referral bonuses (an all-expenses paid safari?!) they guarantee their community will keep providing perfect referrals. Drawing on nearly two decades of consulting and keynoting, Coleman provides strategies and systems to increase customer loyalty. Applicable to companies in any industry and of any size (whether measured in employee count, revenue, or total number of customers), implementing his methods regularly leads to an increase in profits of 25-100%. Working with well-known clients like Hyatt Hotels, Zappos, and NASA, as well as mom-and-pop shops and solo entrepreneurs around the world, Coleman's customer retention system has produced incredible results in dozens of industries. His approach to creating remarkable customer experiences requires minimal financial investment and will be fun for owners, employees, and teams to implement. This book is required reading for business owners, CEOs, and managers - as well as sales and marketing teams, account managers, and customer service representatives looking for easy to implement action steps that result in lasting change, increased profits, and lifelong customer retention.
Ask
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Author : Ryan Levesque
language : en
Publisher: Hay House, Inc
Release Date : 2019-07-02
Ask written by Ryan Levesque and has been published by Hay House, Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-02 with Business & Economics categories.
The go-to guide for small-business owners and entrepreneurs to discover exactly what consumers want to buy and how to get it to them. As a small-business owner, entrepreneur, or marketer, are you absolutely certain that you know what your customer wants? And even if you know what your customer wants, are you sure that you are able to clearly communicate that you offer the exact thing that they are seeking? In this best-selling book, Ryan Levesque lays out his proven, repeatable, yet slightly counterintuitive, methodology for understanding the core wants and motivations of your customer. Levesque's Ask Method provides a way to discover what customers want to buy by guiding them through a series of questions and customizing a solution from them so they are more likely to purchase from you. And all through a completely automated process that does not require one-on-one conversations with every single customer. The Ask method has generated over $100 million in online sales across 23 different industries and counting. Now it is your turn to use it to create a funnel, skyrocket your online income, and create a mass of dedicated fans for you and your company in the process.
Buying Customers 2 0
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Author : Bradley J. Sugars
language : en
Publisher: Cranberry Press, LLC
Release Date : 2018-10-26
Buying Customers 2 0 written by Bradley J. Sugars and has been published by Cranberry Press, LLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-10-26 with Business & Economics categories.
If you're just starting out in business, or are a seasoned entrepreneur, business owner or marketing professional, "Buying Customers" will give you new insights and inspiration to boost your efforts in a way that turns all of your sales and marketing investments into guaranteed results!
From Impressed To Obsessed 12 Principles For Turning Customers And Employees Into Lifelong Fans
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Author : Jon Picoult
language : en
Publisher: McGraw-Hill Education
Release Date : 2021-10-12
From Impressed To Obsessed 12 Principles For Turning Customers And Employees Into Lifelong Fans written by Jon Picoult and has been published by McGraw-Hill Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-12 with Business & Economics categories.
Stop satisfying your customers – and start impressing them – using the strategies of Apple, Costco, Disney, and other industry dominators. If you’re aspiring to satisfy your customers, then you’re aspiring to mediocrity. That’s the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how you think about creating a successful, beloved business. Renowned customer experience expert Jon Picoult takes you on a mesmerizing journey, showing how customer loyalty is as much about shaping people’s memories as it is about shaping their experiences. Through captivating stories and eye-opening studies, Picoult explains the 12 breakthrough, psychology-based strategies that successful companies use to impress customers – leading them to become obsessed with the business’s products and services, and to encourage others to do the same. Filled with actionable examples, you’ll see how you can immediately apply these principles to turn more sales prospects into customers, and more customers into raving fans. Picoult even demonstrates how business leaders can use the very same principles to strengthen employee engagement and loyalty. Turn your organization’s customer experience into its greatest competitive advantage, by applying the simple but profound lessons in From Obsessed to Impressed.
Swanepoel Trends Report 2009
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Author : Stefan Swanepoel
language : en
Publisher: RealSure, Inc.
Release Date : 2009-02
Swanepoel Trends Report 2009 written by Stefan Swanepoel and has been published by RealSure, Inc. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-02 with Business & Economics categories.
Life Force
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Author : Tony Robbins
language : en
Publisher: Simon and Schuster
Release Date : 2022-02-08
Life Force written by Tony Robbins and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-08 with Health & Fitness categories.
INSTANT #1 NEW YORK TIMES BESTSELLER Transform your life or the life of someone you love with Life Force—the newest breakthroughs in health technology to help maximize your energy and strength, prevent disease, and extend your health span—from Tony Robbins, author of the #1 New York Times bestseller Money: Master the Game. What if there were scientific solutions that could wipe out your deepest fears of falling ill, receiving a life-threatening diagnosis, or feeling the effects of aging? What if you had access to the same cutting-edge tools and technology used by peak performers and the world’s greatest athletes? In a world full of fear and uncertainty about our health, it can be difficult to know where to turn for actionable advice you can trust. Today, leading scientists and doctors in the field of regenerative medicine are developing diagnostic tools and safe and effective therapies that can free you from fear. In this book, Tony Robbins, the world’s #1 life and business strategist who has coached more than fifty million people, brings you more than 100 of the world’s top medical minds and the latest research, inspiring comeback stories, and amazing advancements in precision medicine that you can apply today to help extend the length and quality of your life. This book is the result of Robbins going on his own life-changing journey. After being told that his health challenges were irreversible, he experienced firsthand how new regenerative technology not only helped him heal but made him stronger than ever before. Life Force will show you how you can wake up every day with increased energy, a more bulletproof immune system, and the know-how to help turn back your biological clock. This is a book for everyone, from peak performance athletes, to the average person who wants to increase their energy and strength, to those looking for healing. Life Force provides answers that can transform and even save your life, or that of someone you love.
The Customer Loyalty Loop
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Author : Noah Fleming
language : en
Publisher:
Release Date : 2016-11-21
The Customer Loyalty Loop written by Noah Fleming and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-11-21 with Business & Economics categories.
Containing a wide variety of simple but powerfully effective strategies, this book includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you. --
Write The Perfect Read The Fiction Edition
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Author : Kristin N. Spencer
language : en
Publisher: Kristin N. Spencer
Release Date : 2020-01-25
Write The Perfect Read The Fiction Edition written by Kristin N. Spencer and has been published by Kristin N. Spencer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-25 with Language Arts & Disciplines categories.
Do you want to write fiction, but don’t understand how to begin the process? Are you intimidated by ‘real writers’ who already have books on the market? No matter what experience you have (or lack), Write the Perfect Read will take you through each step of story creation and break it down into easy-to-understand instructions with fun examples from both the book and the film industries. Are you ready to take the next step in your career and write a novel? This comprehensive, succinct guide to writing fiction will teach you to employ the two triangles of writing in less than two hours. In this book you will learn: -How to create a compelling and relatable character -The foolproof formula for plot -Never to underestimate the power of setting -What writers are made of and how they can improve their skills and methods -How to fully engage the reader based on brain science, product expectations, and emotional connection -How to navigate through the intimidating world of book services (developmental editing, copyediting, proofreading, and formatting) -The options you have for publishing, and the pros and cons of each type It’s time to write the book that’s been in your heart. Download a sample or purchase your copy now and get writing.