Keeping Customers For Life
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Keeping Customers For Life
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Author : Joan Koob Cannie
language : en
Publisher: Amacom Books
Release Date : 1992-01
Keeping Customers For Life written by Joan Koob Cannie and has been published by Amacom Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992-01 with Business & Economics categories.
Discusses how U.S. companies can arrest the current decay in service quality by providing a twelve-step strategy that would ensure that companies stay in touch with real customer needs
Customer Love
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Author : Chip R. Bell
language : en
Publisher:
Release Date : 2000
Customer Love written by Chip R. Bell and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Customer loyalty categories.
Bell explains how customer loyalty depends on devotion or love.
Beyond Customer Service
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Author : Richard F. Gerson
language : en
Publisher: Crisp Learning
Release Date : 1992
Beyond Customer Service written by Richard F. Gerson and has been published by Crisp Learning this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Business & Economics categories.
Aftermarketing
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Author : Terry G. Vavra
language : en
Publisher: Irwin Professional Publishing
Release Date : 1992
Aftermarketing written by Terry G. Vavra and has been published by Irwin Professional Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Business & Economics categories.
The president of a marketing consulting and research firm warns marketers to shift their focus from customer conquest to customer retention. He shows how to track customers, serve them better, measure customer satisfaction, handle complaints, and convert short-term, repeat-purchasing into long-term cutomer loyalty.
Attracting And Keeping Customers For Life
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Author : Chip R. Bell
language : en
Publisher:
Release Date : 2005-01-01
Attracting And Keeping Customers For Life written by Chip R. Bell and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-01-01 with categories.
Woven Throughout This Book Is A Belief That Attracting Customer Love Requires A Special Organizational Culture. Customers See The Organization Through The Attitude And Practices Of The People They Encounter. Customer Confidence In An Organization S Capaci
Keeping Customers For Life
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Author : Richard F. Gerson
language : en
Publisher:
Release Date : 1993
Keeping Customers For Life written by Richard F. Gerson and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with categories.
1 001 Ways To Keep Customers Coming Back
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Author : Donna Greiner
language : en
Publisher: Crown Currency
Release Date : 2011-07-20
1 001 Ways To Keep Customers Coming Back written by Donna Greiner and has been published by Crown Currency this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-07-20 with Business & Economics categories.
Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to: ·Creating products/services tailored to your customers' needs ·Recognizing and rewarding your most profitable trophy customers ·Using three kinds of guarantees to build customer trust ·Turning first-time customers into frequent buyers ·And much more!
How To Win Customers And Keep Them For Life Revised Edition
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Author : Michael LeBoeuf
language : en
Publisher: Berkley
Release Date : 2000-08
How To Win Customers And Keep Them For Life Revised Edition written by Michael LeBoeuf and has been published by Berkley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-08 with Business & Economics categories.
One of the nation's foremost business consultants presents a hard-hitting, rewards-and-incentives program for creating a winning sales team. This classic, no-nonsense guide is completely updated for today's computer-driven world.
The Power Of Service
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Author : Petra Marquart
language : en
Publisher:
Release Date : 1998
The Power Of Service written by Petra Marquart and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Customer services categories.
Service Service Service The Key To Winning And Keeping Customers For Life
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Author : Marian Thomas
language : en
Publisher:
Release Date : 1992-02
Service Service Service The Key To Winning And Keeping Customers For Life written by Marian Thomas and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992-02 with Business & Economics categories.