Restaurant Technology
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Restaurant Technology
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Author : CK Chong
language : en
Publisher: CK Chong
Release Date : 2023-11-16
Restaurant Technology written by CK Chong and has been published by CK Chong this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-11-16 with Business & Economics categories.
This book sets the gold standard for Restaurant Technology (RestTech). In an era where technology drives Quick Service Restaurants (QSR), this book is a compass for food & beverage operators, innovators, digital transformation professionals, and enthusiasts alike. It defines RestTech standards, guiding QSR professionals to harness the power of digitalization, data, and innovation. The author’s wealth of experience, spanning global multi-national giants and iconic QSR brands, forms the cornerstone for a comprehensive guide that promises to reshape the way the industry leverages technology and data. This book isn't just a reference; it's a roadmap for QSR or any retail pioneers ready to embark on a digital revolution.
Annual Restaurant Industry Technology Study
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Author :
language : en
Publisher:
Release Date : 2005
Annual Restaurant Industry Technology Study written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Chain restaurants categories.
Delivering The Digital Restaurant
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Author : Carl Orsbourn
language : en
Publisher:
Release Date : 2023-03-13
Delivering The Digital Restaurant written by Carl Orsbourn and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-03-13 with categories.
The duo that explained the digital revolution in restaurants now brings your restaurant a how-to guide. The digital restaurant revolution is well underway. Restaurants that survived the pandemic now have the opportunity to step back and consider how to best serve digital demand. The best-selling, award-winning book - Delivering the Digital Restaurant: Your Roadmap to the Future of Food sets out why restaurateurs worldwide must treat digitization and the off-premise channel seriously. Combining interviews with technology and restaurant leaders, the authors articulated why this growth channel was critical for restaurants to survive. Indeed, the COVID-19 pandemic separated digital leaders from all others. Those who invested in digital guest relationships and the operations that enable them leaped ahead - with 2022 revenues well in excess of 2019. Those who didn't treat it seriously perished and never re-opened. A great many restaurants fell somewhere in the middle - they added digital elements out of necessity, but did not update their restaurant operations to match their new capabilities. Or perhaps they tacked on several different digital approaches but did not integrate them. The story of the first book was incomplete. Delivering the Digital Restaurant: The Path to Digital Maturity completes the story through a journey toward digital maturity. With the pandemic increasingly in the rearview mirror, now is the time for restaurants to find their current place on the path and then follow it toward a more prosperous future. This playbook charts the way. Knowing where you are now enables you to determine where you can ultimately be. This new book outlines how to evolve and grow stronger in off-premise channels. Combining advice from leading experts across operations, marketing, technology, and entrepreneurship, The Path to Digital Maturity shapes the journey you can take to grow your restaurant to new heights. Follow the path to digital maturity with tips on: How to maximize third-party marketplace sales How to drive first-party direct-ordering conversion How to get the most out of the data digital ordering creates How to expand your restaurant's capacity, then make the most of that capacity How to use ghost kitchens and virtual brands to drive capital-light expansion How to disrupt the very idea of a restaurant with software, automation and digital guest relationships For restaurant technology leaders, this book also puts into perspective how restaurants use the technology they've been given and what more must be done to unlock its true power. Full digital maturity will require a new form of technology: software that is more holistic and can better integrate with the operations they support. Restaurants will need technology companies to change their approach to truly evolve.
Impactful Technologies Transforming The Food Industry
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Author : Ayd?n, ?ule
language : en
Publisher: IGI Global
Release Date : 2023-08-25
Impactful Technologies Transforming The Food Industry written by Ayd?n, ?ule and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-08-25 with Technology & Engineering categories.
In today's rapidly evolving world, technology has permeated every aspect of our lives, and the culinary world is no exception.Impactful Technologies Transforming the Food Industry delves into the revolutionary role of technology in transforming the way we produce, prepare, and experience food. From restaurant operations to the dining experience and the rise of food delivery services, this book explores the profound impact of technology on the food industry. Impactful Technologies Transforming the Food Industry provides an in-depth exploration of the objectives, motivations, and consequences associated with the adoption of technology in the food industry through meticulous analysis and real-world examples. From advanced ordering systems and kitchen automation to virtual reality and interactive dining experiences, readers gain valuable insights into how technology has revolutionized the way food businesses operate and how it has reshaped the relationship between consumers and food. This book also addresses the emergence of food delivery services, the ethical considerations of technology in the industry, and the potential future trajectory of food tech. It is an essential resource for food industry professionals, students, policymakers, and consumers interested in the intersection of gastronomy and technology.
Restaurant Service Basics
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Author : Sondra J. Dahmer
language : en
Publisher: John Wiley & Sons
Release Date : 2008-10-06
Restaurant Service Basics written by Sondra J. Dahmer and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-10-06 with Technology & Engineering categories.
RESTAURANT SERVICE basics The essential guide to great service skills and techniques —now in a second edition No matter how excellent the food, guests will not return to a restaurant with poor service. On the other hand, great service leads to both a pleasurable dining experience and a successful restaurant. Whether as a server or restaurant executive, anyone entering today’s foodservice industry cannot afford to ignore the significance of excellent service. Restaurant Service Basics, Second Edition offers a practical and up-to-date guide to professional table service. Authors Sondra Dahmer and Kurt Kahl provide extensive, step-by-step instructions on everything a truly excellent server must do, from proper attire to order taking methods to dealing with difficult guests. This revised and updated Second Edition features: New coverage of technology use in restaurants, including POS systems Plentiful photos and diagrams that illustrate table settings, service styles, and much more Updated information on upselling from the menu, food allergies, food trends, safety and sanitation guidelines, and alcohol service New teaching and learning features including learning objectives, key terms called out in the text, mini-cases, a resource of menu and service terms, and an expanded glossary End-of-chapter review questions and projects that incorporate real-life situations A comprehensive and concise resource for building a top-notch waitstaff, Restaurant Service Basics, Second Edition is an essential manual for servers-in-training, those who train them, restaurant managers, and hospitality students.
Delivering The Digital Restaurant
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Author : Carl Orsbourn
language : en
Publisher:
Release Date : 2021-10-12
Delivering The Digital Restaurant written by Carl Orsbourn and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-12 with categories.
The omnichannel disruption that upended retail has finally come to the restaurant industry. Restaurateurs must shift how they think, behave, and invest to survive and thrive. Today's consumers are well-conditioned in their expectations: they want the same tech-savvy, on-demand, and frictionless interactions with restaurants that they get in every other vertical. If you think your 1,000-unit restaurant chain is too big to fail, remember that 1,000-unit Sears closed nearly all of its stores after it filed for bankruptcy in February 2019. If you think your local family independent restaurant is too beloved to fail, remember the Amazon effect changed the face of main street and traditional retailing. Delivering the Digital Restaurant explores the massive disruption facing American restaurants through first-hand accounts of food industry veterans and start-up entrepreneurs innovating the future of food. Combining sociological observations, rich industry data, and insider knowledge, Delivering paints a picture of how food is evolving and how you as a leader, owner, or operator can successfully innovate and meet the new consumer demands to capitalize on the opportunities ahead. Those who understand this digital disruption will be better positioned to embrace the innovation that consumers are demanding. Those who resist will surely be left behind.
The Next Frontier Of Restaurant Management
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Author : Alex M. Susskind
language : en
Publisher: Cornell University Press
Release Date : 2019-06-15
The Next Frontier Of Restaurant Management written by Alex M. Susskind and has been published by Cornell University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-15 with Business & Economics categories.
The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employees Maynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
The Future Of The Restaurant Industry How Technologies Will Revolutionize The Restaurant Industry And Cause More Dark Kitchens To Emerge The Benefits Of Leveraging Robots In The Global Restaurant Industry And How To Earn Substantial Money Online
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Author : Harrison Sachs
language : en
Publisher:
Release Date : 2020-04-11
The Future Of The Restaurant Industry How Technologies Will Revolutionize The Restaurant Industry And Cause More Dark Kitchens To Emerge The Benefits Of Leveraging Robots In The Global Restaurant Industry And How To Earn Substantial Money Online written by Harrison Sachs and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-11 with categories.
This essay sheds light on the future of the restaurant industry and explicates how technologies will revolutionize the restaurant industry and cause more dark kitchens to emerge. Moreover, the benefits of leveraging robots in the global restaurant industry are demystified in this essay. Furthermore, how to earn substantial money online so that you afford to launch your own virtual restaurant is expounded upon in this essay. The future of the restaurant industry will not only be characterized by dynamism as it continues to metaphorically evolve, but will also be eminently auspicious for virtual restaurateurs even though it will present fewer job opportunities for human laborers. It stands to preponderantly reason that demand for food delivery orders from restaurants will substantially amply in the coming years to an unprecedented height. "The food delivery industry with a current industry size of about $30,000,000,000 has the potential of becoming a $210,000,000,000 industry in the next 5 years" (Mishra, 2019). Food delivery services are apt to be carried out by drones in the coming decades which can reduce food delivery times from "30 minutes to 15 minutes" Mishra, 2019). In the coming decades, it is unlikely that food delivery services will be carried out by human beings if restaurants have the option to deploy delivery drones or autonomous delivery vehicle to fulfill food delivery orders.Companies, including restaurant companies, are keen on minimizing their labor costs and maximizing their profits. The displacement of human delivery drivers will result in restaurants reaping higher profit margins on food delivery orders by no longer needing to employ human delivery drivers for meals to be delivered directly to customers. When presented will the opportunity, restaurant companies will capitalize on leveraging delivery drones to fulfill food delivery orders. For instance, "in New Zealand, Domino's pulled off its first delivery by drone in August, delivering peri-peri chicken pizza, and a chicken and cranberry pizza to a customer in Whangaparaoa. Foodpanda, on the other hand, intends to expand the concept of Drone Delivery, across markets including Singapore, Malaysia, Hong Kong, India, and Thailand" (Mishra, 2019). Similarly to other companies, "Uber also plans to start delivering fast food by drone in San Diego in the coming months" (Mishra, 2019). In addition to minimizing delivery times and helping restaurants reduce their labor costs, delivery drones also allow restaurant owners to minimize their liability risks since their human employees will no longer need to drive the company's delivery vehicles for orders to be delivered to customers. In stark contrast to human delivery drives, properly functioning delivery drones never get fatigued when they are enroute to their destinations. Autonomous food delivery vehicles may also deliver food orders to customers in the coming decades. Moreover, autonomous food trucks may even have the capability to prepare the customer's food delivery order while they are enroute to their destinations. For instance, an autonomous food truck for a pizza parlor could leverage "pizza-making robots" ("This Pizza-Making," 2019) so that pizzas can be churned out while the autonomous food truck is enroute to its destination. "A pizza-making robot can reportedly make 300 pizza pies an hour. Once the order comes in, the robot starts assembling the pizza as soon as the dough hits the surface. If it is off-center, the pizza-making robot can easily adjust it into place. It can even make the dough into other shapes. The self-learning robot also learns from past mistakes to keep both the pizza maker and customer satisfied" ("This Pizza-Making," 2019). The future of the restaurant industry will feature more than kitchen robots, delivery drones, and autonomous food delivery vehicles. Much to the customer's benefit, food delivery order options from restaurants will be more streamlined in the coming years.
Digital Technology In Service Encounters
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Author : Sonja Christ-Brendemühl
language : en
Publisher: Springer Nature
Release Date : 2022-06-27
Digital Technology In Service Encounters written by Sonja Christ-Brendemühl and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-06-27 with Business & Economics categories.
Digital technology is disrupting the prerequisites for most firms in the service industry and frequently forces them to reassess the ratio of human interaction and technology use in service encounters. To retain competitiveness, it seems mandatory to increase service encounter efficiency by embedding digital technology into the existing processes. However, there is little empirical evidence on how such technological implementations affect the sentiments, attitudes, and behaviors of frontline employees. Likewise, research on interrelated customer responses is scarce. To address this matter, this book presents four distinct yet related studies to investigate the impact of digital technology on frontline employees, customers, and ultimately service firms. The results and implications provide meaningful insights for theory and practice.
Enlightened Marketing In Challenging Times
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Author : Felipe Pantoja
language : en
Publisher: Springer Nature
Release Date : 2020-09-17
Enlightened Marketing In Challenging Times written by Felipe Pantoja and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-17 with Business & Economics categories.
This volume explores the interconnection of social, political, technological and economic challenges that impact consumer relationships, new product launches and consumer interests. Featuring contributions presented at the 2019 Academy of Marketing Science (AMS) World Marketing Congress (WMC) held in Edinburgh, Scotland, the theme of this proceedings draws from the Scottish Enlightenment movement of the mid-Eighteenth Century, which centered on ideas of liberty, progress and the scientific method. The core values of this movement are being challenged by the rapidly changing, globally shifting and digitally connected world. The contributions presented in this volume reflect and reframe the roles of marketers and marketing in incorporating and advancing the ideas of the Scottish Enlightenment within contemporary marketing theory and practice. Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses, and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. The series deliver cutting-edge research and insights, complementing the Academy’s flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review (AMSR). Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science.