Front Office Procedures

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Front Office Procedures

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Author : Michael L. Kasavana
language : en
Publisher:
Release Date : 1998

Front Office Procedures written by Michael L. Kasavana and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Business & Economics categories.

"This ... textbook provides students with an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. The eighth edition been revised with new material on the potential impact of automated information technologies on a variety of front office functions. This edition also includes new information on revenue managers, how blogging and social networking affect hotels, manual backup procedures for automated system failure, identity theft prevention, payment card security standards, and green hotels. In addition, important discussions of front office operations have been expanded throughout the text, especially with respect to human resources management, business forecasting, revenue management, budget planning, and front office staff interaction with sales, housekeeping, and security personnel."--Publisher description.

Handbook On Front Office Procedures Guest Relations

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Author : Amelia Samson Roldan
language : en
Publisher:
Release Date : 2005

Handbook On Front Office Procedures Guest Relations written by Amelia Samson Roldan and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Hotel front desk personnel categories.

Principles Of Hotel Front Office Operations

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Author : Sue Baker
language : en
Publisher: Burns & Oates
Release Date : 2000

Principles Of Hotel Front Office Operations written by Sue Baker and has been published by Burns & Oates this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.

A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer's guide to accompany the text.

Front Office

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Author : Peter Abbott
language : en
Publisher:
Release Date : 1991

Front Office written by Peter Abbott and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with Hotel front desk personnel categories.

Hospitality Reception And Front Office Procedures And Systems

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Author : Negi Jagmohan
language : en
Publisher: S. Chand Publishing
Release Date : 2013

Hospitality Reception And Front Office Procedures And Systems written by Negi Jagmohan and has been published by S. Chand Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Business & Economics categories.

Section-I Concepts, Procedure, Skills & Techniques Section-Ii Conversation Skills: Some English, French, German And Hinidi Communicationalskills

Managing Front Office Operations

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Author : Michael L. Kasavana
language : en
Publisher: Educational Institute
Release Date : 2013-04-26

Managing Front Office Operations written by Michael L. Kasavana and has been published by Educational Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-26 with Hotel management categories.

Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.

Managing Front Office Operations

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Author : Charles E. Steadmon
language : en
Publisher:
Release Date : 1988

Managing Front Office Operations written by Charles E. Steadmon and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988 with House & Home categories.

Handboek Front Office werkzaamheden.

Basic Hotel Front Office Procedures

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Author : Peter Renner
language : en
Publisher: John Wiley & Sons
Release Date : 1994-01

Basic Hotel Front Office Procedures written by Peter Renner and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994-01 with categories.

This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded Third Edition discusses all the ins and outs of front office routines in clear and practical terms.

Front Office Management And Operations

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Author : Linsley T. DeVeau
language : en
Publisher:
Release Date : 1996

Front Office Management And Operations written by Linsley T. DeVeau and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Business & Economics categories.

-Inn Syst front desk simulation reference manual and exercise/Jim Dougan.

Basic Hotel Front Office Procedures

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Author : Peter Franz Renner
language : en
Publisher: John Wiley & Sons Incorporated
Release Date : 1989

Basic Hotel Front Office Procedures written by Peter Franz Renner and has been published by John Wiley & Sons Incorporated this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with Hotels. categories.

This excellent training guide provides step-by-step coverage of all the critical principles and procedures in hotel management: reservations, housekeeping and guest services, cash and credit card control, check-in, and check-out. This revised and expanded Third Edition discusses all the ins and outs of front office routines in clear and practical terms.